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Just 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are totally free, a remarkably low number of companies really utilize them.
Although we now understand why consumer reviews are so effective, a lot of businesses apparently don't.
Source: LsaInsider
67% Of Consumers Say Reviews Are A "Extremely Important" Factor When Picking A Solution Provider
When customers have to choose a service provider, reviews have a huge impact on their decision.
Source: DemandGenReport
Fifty Percent Of All Millennial's "Constantly" Check Out Online Reviews For Companies
Younger individuals know the value of being informed. User-generated material has an indisputable impact on consumers.
They will understand what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older individuals are various though, just 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of companies doubt the integrity of online reviews. Nevertheless, they realize the massive effect user ratings have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions
Facebook is presently the most popular social media which can likewise affect our buying preferences.
According to social media reviews stats, Facebook affects more than half of users' purchase decisions.
If it has favorable reviews, Facebook reviews statistics expose that 4 out of 5 users are more likely to rely on a local business.
Source: RevLocal
77% Of Customers Would Submit A Review If They Were Asked
More than a 35% would leave a review to inform others about their customer experience and 24% would undoubtedly direct their review to the business itself.
Over a 26% would be willing to give a review to assist other individuals with their decision making process.
Source: Podium
More Than Four Negative Reviews About A Business Or Service May Reduce Sales By 70 Percent
One negative review is enough for 35 percent of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
53% Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's consumers are wary and desire the best bang for their buck. It's no surprise that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
Google Accounts For 57.5 Percent Of All Reviews Worldwide
Google is in the lead here, followed by Facebook as a distant second.
These are the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
Customers Could Spend 31% More With A Business That Has Fantastic Reviews
Focus on this statistic. The better other users explain your services or product, the more money you can charge and customer review stats show us exactly how much more.
Source: Martech Zone
83% Of All Young Shoppers Were Asked To Submit A Review Recently
Of those asked, 80% of consumers did leave a review. In general, companies have actually asked 66% of all clients to submit a review on their company.
Source: Brightlocal
86% Of Consumers Would Consider Writing A Review For A Business
Your consumers are your most important resource, and it's not only because of the money they spend at your business. If you provide a good experience, they will want to share it.
Source: Brightlocal
71% Of Millennials Browse Customer Reviews Of Professional Services
Over half of all people in need of an expert service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to select a lawyer or a doctor.
Young people (age 18-35) are much more inclined to work with a professional based on online reviews. Only 19% of millennials will think about hiring an attorney without any.
Source: Thomson Reuters
Reviews Published On Twitter Can Help Grow Online Sales By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo