83% Of Consumers Do Not Rely On Advertising

The standard channels to reach customers aren't as influential as they used to be. Many users who no longer trust advertisements select to take note of clients' suggestions online.

Source: Statuslabs

If A Company Handles Issues Quickly And Efficiently, 95% Of Unhappy Customers Will Return To A Company

Customers don't expect you to be perfect. When things go wrong, they do anticipate you to fix things. If there's absolutely nothing else a business can do to fix a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Since They Desire To Buy An Item Or A Service And Desire To Get The Truth About The Businesses Products And Services, 82% Of Consumers Go To Review Sites.

Users come since they have currently formed a purchase decision. The majority of them (89%) purchase within a week of their visit.

Source: RevLocal

89% Of Customers Review A Businesses Reactions To Reviews

Not only do a lot of consumers check out the review replies, 30% of them highly value them. Practically 96% read the replies to their own reviews.

Source: Brightlocal

86 Percent Of Customers Would Consider Writing A Review For A Business

Your clients are your most important resource, and it's not just because of the cash they invest at your business. They will be prepared to share it if you give them a great experience.

Source: Brightlocal

88% Of Executives View Reputation Risk As A Top Business Concern

Reputation management statistics indicate a company's reputation does not affect just the customers. Potential employees also take a look at scores and read reviews.

Source: Deloitte

Half Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses

Younger people know the worth of being informed. User-generated content has an unassailable influence on consumers.

They will understand what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older people are various though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

88% Of Americans Revealed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics

Statistics reveal that reviews were more effective than TV ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

71% Of Millennials Search Consumer Reviews Of Expert Services

Over half of all individuals in need of a professional service turn to online reviews.

According to online reviews statistics, 59% used online reviews to choose a physician or an attorney.

Younger people (age 18-35) are a lot more likely to employ an expert based upon online reviews. Only 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike read reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they check out reviews 'always' or 'extremely often'.

Source: Trust You

74% Of Local Companies Have At A Minimum, 1 Google Review

One review is far from sufficient to improve your site's SERP ranking.

Taking a look at online scores data, we learnt that a company needs to have at least 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

70 Percent Of Consumers Need To Check Out At Least Four Reviews Before They Can Trust A Business

4 reviews may be too few. Most people read a lot more reviews to get a better idea of how the business is really doing. Don't depend upon that fact alone.

Source: Brightlocal

A One Star Increase In Rating Can Cause A 5% To 9% Boost In Business Profits

Businesses that treat customers honorably generally succeed, review sites help make certain of that.

Source: Statuslabs

Positive Reviews Motivate 68 Percent Of Consumers To Choose A Local Business

Considering that the vast bulk of customers check out reviews, you would want yours to be appealing to new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal