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Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses really make use of them.
Although we now understand why client reviews are so powerful, most businesses obviously don't.
Source: LsaInsider
64 Percent Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who read consumer reviews, agree that it increases their buying confidence.
Businesses utilize the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
71% Of Millennials Search Customer Reviews Of Expert Services
Over half of all individuals in need of an expert service turn to online reviews.
According to online reviews data, 59% used online reviews to select a doctor or a lawyer.
Young people (age 18-35) are a lot more likely to hire a professional based upon online reviews. Only 19% of millennials will consider working with an attorney without any.
Source: Thomson Reuters
The Majority Of Consumers Aged 25 To 34 Gave Reviews
According to Statista, the younger generations are apparently the more opinionated ones.
Source: Statista
98 Percent Of Yelp's Browsers Bought From A Business They Discovered On The Website
Normally, 142 million consumers visit Yelp on a monthly basis. This is as great a time as any if you have not declared your complimentary Yelp business page.
Source: RevLocal
90% Of Consumers Need Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about very first impressions?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
If you do not have reviews on your site, think about asking your visitors to compose one.
Source: Martech Zone
Favorable Reviews Encourage 68 Percent Of Consumers To Use A Local Business
Since the large majority of customers read reviews, you would want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
72% Of Consumers Won't Take Action Before They Check Out Some Reviews
No matter how eye-catching your marketing is, you still require customer reviews. There is no skirting around it. Customers are still going to hear you out, but they rely on other people more.
Source: My Testimonial Engine
83 Percent Of Customers Don't Trust Advertising
The traditional channels to reach clients aren't as influential as they utilized to be. The majority of users who no longer trust ads select to take notice of clients' suggestions online.
Source: Statuslabs
30% Of Consumers Feel Favorable To A Business Which Responds To Online Reviews
Communicating with your customers builds their trust. Even something easy like reacting to their reviews and remarks can make them feel appreciated.
As you might anticipate, clients who feel this way are happy to invest more money with a company.
Source: Statuslabs
One-half Of All Millennial's "Constantly" Check Out Online Reviews For Businesses
Younger individuals understand the worth of being informed. User-generated content has an unassailable influence on customers.
They will understand what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older people are different though, just 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
95% Of Unhappy Customers Will Return To A Business If A Company Manages To Fix Issues Quickly And Effectively
Consumers don't anticipate you to be perfect. They do expect you to resolve things when they go wrong. If there is absolutely nothing else a business can do to solve a problem, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business
4 reviews may be too few. The majority of people read much more reviews to get a clear view of how the business is in fact doing. Do not depend upon that figure alone.
Source: Brightlocal
Reviews Posted On Twitter Can Grow Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Online Product Reviews About An Item Can Increase Its Conversion Rate By An Incredible 270 Percent
User review stats reveal the purchase possibility for an item with 5 reviews is 270 percent higher than the same product without reviews.
Source: Spiegel Research Center
A Lone Business Review Can Raise Its Conversions By 10%
Online review stats show user-generated material can do wonders in regards to conversions.
A single review can have an enormous effect on your business.
A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can supply a mind-blowing 44 percent boost.
Source: RevLocal