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89% Of Clients Want To Read Reviews Using Their Mobile Phones
Be it by means of an app or a mobile browser, everyday people prefer to read reviews on their mobile phones.
Source: Statista
Google Represents 57.5 Percent Of All Reviews Around The World
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Most Best-selling Products Have A Typical Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star scores.
According to customer rating statistics, conversion rates begin to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
15% Of Visitors Don't Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15% of possible clients won't even think about working with a company they can't find viewpoints about.
Source: Statuslabs
When Buying Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Aspect
Data reveal that reviews were more successful than Television ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
Customers Could Invest 31 Percent More With A Business That Has Terrific Reviews
Focus on this statistic. The more detailed other users explain your service or product, the more money you can charge and consumer review stats show us exactly just how much more.
Source: Martech Zone
70% Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business
Four reviews may be too few. The majority of people check out a lot more reviews to get a clear view of how the business is actually doing. Do not depend upon that figure alone.
Source: Brightlocal
95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services
Leisure and business tourists alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
83% Of All Young Consumers Were Asked To Leave A Review Recently
Of those asked, 80% of customers did submit a review. Overall, businesses have asked 66% of all clients to leave a review on their company.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company
The star rating is the first thing consumers see. Still, users focus on other elements as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of US customers.
Source: Statista
70 Percent Of Customers Choose To Find Out About A Business Via Reviews And Articles, Instead Of Ads
Advertisements are all well and good, however it deserves trying a different approach as well. Reviews are by far the best method to discover the truth about a product or service.
Source: Statuslabs
52% Of Customers Trust A Product More If It Has Unfavorable Reviews Too
We already touched upon the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are phony. Customers expect to see some negative reviews.
Source: Capterra
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of businesses doubt the integrity of online reviews. Nonetheless, they realize the huge impact user ratings have on their business. Unfavorable client or employee reviews can affect 90% of job seekers.
Source: Career Arc
The Typical Review Length Has Actually Gotten 65% Much Shorter Since 2010
Nowadays reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of a tweet.
Source: Review Trackers