Positive Reviews Motivate 68% Of Consumers To Choose A Local Business

Given that the vast bulk of consumers check out reviews, you'd want yours to be appealing to new clients? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

63.6% Of Consumers Visit Google To Look For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.

These online review statistics show the general popularity of a site can just go so far when it pertains to trust.

Source: Review Trackers

71% Of Millennials Search Consumer Reviews Of Expert Services

More than half of all individuals in need of an expert service rely on online reviews.

According to online reviews stats, 59% used online reviews to pick a medical professional or a lawyer.

Younger people (age 18-35) are even more inclined to employ an expert based on online reviews. Just 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters

70 Percent Of Consumers Prefer To Discover A Business By Means Of Articles And Reviews, Instead Of Advertisements

Advertisements are all well and good, but it deserves trying a different approach as well. Reviews are without a doubt the very best way to discover the truth about a service or product.

Source: Statuslabs

United States Shoppers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews

They focus on different elements of the shopping experience when individuals check out reviews. However according to online review statistics, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of USA customers.

Source: Statista

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Use A Business

This stat is among many that show the significance of online scores. Now that news of customer satisfaction travels this quick, keeping your customers pleased is more vital than ever.

57% of customers have looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11 percent looked only for organizations with a perfect five star rating.

Source: Brightlocal

If They Were Asked, 77% Of Consumers Would Certainly Give A Review

More than a 35% would post a review to educate others about their consumer experience and 24% would probably direct their review to the business itself.

Over a 26% would want to post a review to help other people with their choice making process.

Source: Podium

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process

Let's say you want to buy a new vehicle and there are numerous models which fit your requirements. How do you pick the best one for you? Well, you read the reviews.

With the help of other people, you quickly decide on one that works for you. That's how positive reviews convert consumers into clients.

Source: Consumer Affairs

53% Of Consumers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of client reviews remain without a reply. That's regrettable, due to the fact that those companies are losing customers that way.

Source: Review Trackers

89% Of Customers Review A Businesses Responses To Reviews

Not only do many clients read the review replies, 30% of them highly value them. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

Just 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are totally free, a remarkably low number of companies really make use of them.

Although we now know why client reviews are so effective, a lot of businesses obviously don't.

Source: LsaInsider

67% Of Consumers Claim That Reviews Are A "Extremely Important" Factor When Selecting A Service Provider

When consumers need to choose a solution provider, reviews have a huge influence on their decision.

Source: DemandGenReport

Online Item Reviews About An Item Can Amplify Its Conversion Rate By More Than 270 Percent

User review stats show the purchase likelihood for an item with five reviews is 270% higher than the exact same product without reviews.

Source: Spiegel Research Center

Software Application Reviews Influence Over 98 Percent Of All Purchasers

18% of software application purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra