Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

82 Percent Of Consumers Go To Review Websites Since They Want To Purchase A Product Or A Service And Wish To Get The Truth About The Businesses Product Or Services.

Users come because they have currently formed a purchase decision. The bulk of them (89 percent) buy within a week of their visit.

Source: RevLocal

64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who check out client reviews, concur that it increases their buying confidence.

Organizations use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

89% Of Clients Browse A Businesses Reactions To Reviews

Not only do many consumers check out the review replies, 30% of them hold them in high regard. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

The Majority Of Customers Aged 25 To 34 Published Reviews

According to Statista, the more youthful generations are plainly the more opinionated ones.

Source: Statista

90 Percent Of Individuals Require Less Than 10 Reviews To Form An Opinion About A Business

You know what people state about first impressions, right?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

Think about asking your visitors to write one if you do not have reviews on your website.

Source: Martech Zone

If A Business Deals With Problems Quickly And Efficiently, 95% Of Unsatisfied Clients Will Return To A Business

Customers do not expect you to be perfect. When things go wrong, they do expect you to remedy things. If there is nothing else a business can do to deal with a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is currently the most popular social network which can also influence our buying decisions.

According to social reviews data, Facebook affects more than half of users' purchase choices.

If it has positive reviews, Facebook reviews stats expose that four out of 5 users are likely to rely on a local business.

Source: RevLocal

95% Of Travelers Read Online Reviews Prior To Scheduling Travel Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists check out approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they read reviews 'constantly' or 'extremely frequently'.

Source: Trust You

83% Of All Younger Clients Were Invited To Submit A Review Recently

Of those invited, 80% of customers did leave a review. In general, companies have actually asked 66% of all customers to post a review on their company.

Source: Brightlocal

Customers Could Invest 31 Percent More With A Business That Has Fantastic Reviews

Take note of this statistic. The more detailed other users explain your product or service, the more money you can charge and customer review stats reveal to us exactly how much more.

Source: Martech Zone

Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

89% Of Shoppers Choose To Read Reviews Using Their Cell Phones

Be it via an app or a mobile internet browser, folks prefer to read reviews on their mobile devices.

Source: Statista

Most Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends reveal people prefer to comment if they had a favorable experience, rather than a average or unfavorable one.

Source: Brightlocal

30% Of Customers Feel Positive About A Business Which Answers Online Reviews

Keeping in touch with your customers develops trust. Even something as basic as reacting to their reviews and remarks can make them feel valued.

As you may anticipate, customers who feel this way are happy to invest more money with a company.

Source: Statuslabs

Only 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of companies actually utilize them.

Although we now know why client reviews are so effective, a lot of businesses apparently don't.

Source: LsaInsider

The Majority Of Best Selling Products Have A Typical Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to customer rating stats, conversion rates begin to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

53% Of Customers Anticipate Businesses To Reply Within A Week To Negative Reviews

Online review stats clarify that 63% of client reviews remain without a reaction. That's regrettable, due to the fact that those businesses are losing customers that way.

Source: Review Trackers