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Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of US Consumers
24% of US consumers consider reviews as 'exceptionally influential'.
To highlight the significance of online reviews and ratings, did you understand that 81% of customers will pay more for an item with reviews and those same clients are likewise happy to accept slower shipping times for such items.
Source: Turntonetworks
88% Of Executives Judge Reputation Risk As A Leading Business Concern
Reputation management stats suggest a business's reputation does not impact just the consumers. Potential team members likewise take a look at ratings and take a look at reviews.
Source: Deloitte
60 Percent Of Customers Consult Blog And Social Media Network Reviews On Their Cell Phones Before Shopping
In-store purchasing is influenced significantly by blogs and reviews on social media. With males being twice as likely to be influenced than ladies.
Reviews and rating statistics show individuals value the opinion of peers more than any other material.
Source: Collective Bias
70% Of Customers Prefer To Find Out About A Business Via Posts And Reviews, Instead Of Advertisements
Advertisements are all well and good, however it's worth attempting a different approach as well. Reviews are by far the best method to discover the truth about a product or service.
Source: Statuslabs
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
77% Of Customers Would Undoubtedly Leave A Review If They Were Asked
More than a 35% would post a review to advise others about their customer experience and 24% would definitely direct their review to the business itself.
Over a 26% would be willing to post a review to help other people with their decision making process.
Source: Podium
88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Stats reveal that reviews were more helpful than Television ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.
Today's consumers are wary and want the best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the buying decision.
Source: Statista
64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who read customer reviews, concur that it increases their purchasing confidence.
Companies use the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
91% Of Millennials Trust Online Reviews As Much As Friends And Family
Online review statistics place customers' reviews as the most trustworthy source of suggestions. Online reviews typically bring the same weight as advice from loved ones.
Source: Brightlocal
83% Of All Younger Consumers Were Invited To Post A Review Recently
Of those invited, 80% of consumers did submit a review. In general, companies have actually asked 66% of all customers to submit a review on their company.
Source: Brightlocal
Google Represents 57.5 Percent Of All Reviews Globally
As can be anticipated, Google remains in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Profits
Businesses that treat customers fairly normally succeed, review websites help ensure of that.
Source: Statuslabs