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30% Of Clients Feel Positive About A Company Which Responds To Online Reviews
Communicating with your consumers develops trust. Even something as simple as reacting to their remarks and reviews can make them feel valued.
As you might anticipate, customers who feel this way are ready to spend more money with a company.
Source: Statuslabs
15 Percent Of Customers Don't Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15% of prospective customers won't even think about working with a business they can't find viewpoints about.
Source: Statuslabs
53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews
Online review statistics clarify that 63% of consumer reviews go on without a reaction. That's regrettable, since those companies are losing customers that way.
Source: Review Trackers
Negative Reviews Can Increase Conversion By Up To 85 Percent
It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your site. According to online review statistics, people spend more than five times as long on a site when they check out negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. An overwhelming 95% suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
77% Of Users Do Not Trust Reviews That Are Older Than 3 Months
Consumers don't care how great your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why most of them consider older reviews unimportant.
It is for this reason that companies should to be continuously requesting reviews.
Source: Statuslabs
American Shoppers View "Product Performance" To Be The Most Useful Detail In Product Reviews
When individuals read reviews, they concentrate on different elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of USA consumers.
Source: Statista
A Single Business Review Can Raise Its Conversions By 10%
Online review stats reveal user-generated content can do miracles in regards to conversions.
A single review can have a massive effect on your business.
A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can offer an astonishing 44% increase.
Source: RevLocal
67% Of Customers Suggest Reviews Are A "Very Important" Factor When Selecting A Service Provider
Reviews have an enormous impact on their decision when consumers have to pick a solution provider.
Source: DemandGenReport
Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions
Facebook is presently the most popular social media which can likewise influence our buying preferences.
According to social media reviews stats, Facebook impacts more than half of users' purchase choices.
If it has favorable reviews, Facebook reviews statistics reveal that 4 out of 5 users are more likely to rely on a local business.
Source: RevLocal
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of American Clients
24% of US consumers consider reviews as 'exceptionally influential'.
To highlight the importance of online reviews and scores, did you know that 81% of consumers will pay more for a product with reviews and those same consumers are also happy to accept slower shipping times for such products.
Source: Turntonetworks
Half Of All Of The Millennial's "Always" Read Online Reviews For Businesses
More youthful people understand the value of being informed. User-generated content has an indisputable effect on customers.
They will recognize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are different though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal