67% Of Consumers Say Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider

Reviews have a massive effect on their decision when clients have to select a solution provider.

Source: DemandGenReport

Reviews Published On Twitter Can Help Increase Online Sales By 6.46%

Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Because They Want To Purchase A Service Or A Product And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Customers Go To Review Sites.

Review websites are locations that people go to get the facts about a business, service or item . Users come since they have already formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

53% Of Consumers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review statistics clarify that 63% of client reviews stay without a reply. That's too bad, because those companies are losing consumers that way.

Source: Review Trackers

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of United States Clients

24% of US consumers consider reviews as 'incredibly influential'.

To highlight the importance of online reviews and rankings, did you know that 81 percent of customers will pay more for an item with reviews and those exact same consumers are also ready to accept slower shipping times for such products.

Source: Turntonetworks

If They Were Asked, 77% Of Consumers Would Probably Submit A Review

More than a 35% would submit a review to inform others about their client experience and 24% would probably direct their review to the business itself.

Over a 26% would be willing to submit a review to help other individuals with their decision making process.

Source: Podium

Unfavorable Reviews Can Improve Conversion By Up To 85%

It sounds insane, but negative reviews can be a positive force for users to spend more time on your website. According to online review data, people spend more than five times as long on a site when they check out negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

89% Of Consumers Prefer To Read Reviews Using Their Mobile Phones

Be it via an app or a mobile browser, consumers choose to read reviews on their mobile phones.

Source: Statista

Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can likewise affect our buying preferences.

According to social media reviews data, Facebook impacts the majority of users' purchase decisions.

Facebook reviews stats reveal that 4 out of five users are more likely to rely on a local business if it has favorable reviews.

Source: RevLocal

52% Of Consumers Rely On A Product More If It Has Negative Reviews Too

We already touched upon the negative and positive reviews and their effect on consumers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are favorable. Customers anticipate to see some negative reviews.

Source: Capterra

The Typical Review Word Count Has Actually Gotten 65% Shorter Since 2010

At this present time reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of tweet on twitter.

Source: Review Trackers

Online Product Reviews About A Product Can Boost Its Conversion Rate By More Than 270 Percent

User review stats reveal the purchase probability for a product with five reviews is 270 percent higher than the very same product without reviews.

Source: Spiegel Research Center

83% Of All Young Clients Were Asked To Give A Review Recently

Of those invited, 80% of consumers did give a review. Overall, companies have actually asked 66% of all consumers to post a review on their company.

Source: Brightlocal

71% Of Millennials Search Customer Reviews Of Expert Services

Majority of all individuals in need of an expert service rely on online reviews.

According to online reviews data, 59% used online reviews to choose a doctor or an attorney.

Young people (age 18-35) are a lot more likely to hire an expert based upon online reviews. Just 19% of millennials will think about hiring a lawyer without any.

Source: Thomson Reuters

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of customers who read consumer reviews, agree that it increases their buying confidence.

Businesses use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista