Clients Checking Out Reviews On A Mobile Phone Are 127% More Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done much faster. For that reason, buying choices are made quickly.

Online reviews are certainly convincing, yet marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

77% Of Customers Do Not Trust Reviews That Are Older Than 3 Months

Customers don't care how excellent your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.

It is for this reason that companies need to be constantly requesting reviews.

Source: Statuslabs

Over Half Of Individuals Aged 25 To 34 Wrote Reviews

According to Statista, the more youthful generations are apparently the more opinionated ones.

Source: Statista

Reviews Published On Twitter Can Help Boost Online Sales By 6.46%

Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

63.6% Of Customers Go To Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review stats reveal the basic popularity of a site can only go so far.

Source: Review Trackers

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Customers

24% of US shoppers consider reviews as 'incredibly influential'.

To show the importance of online reviews and ratings, did you understand that 81% of customers will pay more for an item with reviews and those exact same clients are also willing to accept slower shipping times for such products.

Source: Turntonetworks

67% Of Consumers Claim That Reviews Are A "Very Important" Factor When Selecting A Service Provider

When consumers need to choose a service provider, reviews have a massive influence on their decision.

Source: DemandGenReport

61% Of Local Businesses Have A Typical Score Of 4 Or 5 Stars

Overall two thirds of businesses have outstanding and great scores. Just 5% of companies have a ranking listed below 3 stars.

Source: Brightlocal

82 Percent Of Customers Check Out Review Sites Since They Want To Acquire A Service Or An Item And Wish To Get The Facts About Business Products And Services.

Review sites are locations that customers go to get the truth about a product, service or business . Users come due to the fact that they have actually already formed a buying decision. The bulk of them (89 percent) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

89% Of Consumers Like To Read Reviews Using Their Mobile Phones

Be it by means of an app or a mobile web browser, individuals choose to read reviews on their mobile devices.

Source: Statista

83% Of All Younger Consumers Were Asked To Leave A Review Recently

Of those asked, 80% of customers did give a review. In general, companies have asked 66% of all consumers to post a review on their business.

Source: Brightlocal

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is presently the most popular social network which can also influence our buying preferences.

According to social media reviews stats, Facebook affects the majority of users' purchase decisions.

If it has favorable reviews, Facebook reviews statistics expose that 4 out of five users are likely to rely on a local business.

Source: RevLocal

95% Of Unhappy Consumers Will Go Back To A Company If A Business Deals With Problems Quickly And Effectively

Consumers don't expect you to be perfect. They do anticipate you to fix things when they go wrong. If there is nothing else a company can do to deal with a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

74% Of Regional Companies Have At Least One Google Review

A single review is far from adequate to improve your site's SERP ranking.

Taking a look at online rankings data, we found out that a company needs to have an average of 40 reviews before users "Award" it with a star.

Source: Brightlocal

A Lot Of Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have gone to a supplier. Online review trends show individuals choose to comment if they had a positive experience, instead of a average or unfavorable one.

Source: Brightlocal