72 Percent Of Consumers Won't Take Action Unless They Check Out Some Reviews

Regardless of how eye-catching your marketing is, you still need customer reviews. There is no other way around it. Clients are still happy to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics

Data reveal that reviews were more successful than Television ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

71% Of Millennials Search Consumer Reviews Of Expert Services

More than half of all people in need of a professional service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to select a lawyer or a physician.

Younger people (age 18-35) are even more inclined to hire an expert based upon online reviews. Only 19% of millennials will consider hiring an attorney without any.

Source: Thomson Reuters

The Majority Of Clients Aged 25 To 34 Submitted Reviews

According to Statista, the younger generations are plainly the more vocal ones.

Source: Statista

Software Reviews Influence Over 98% Of All Buyers

18% of software application buyers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

95% Of Unsatisfied Clients Will Return To A Company If A Business Takes Care Of Issues Rapidly And Effectively

Customers don't expect you to be perfect. They do anticipate you to fix things when they go wrong. If there is absolutely nothing else a company can do to deal with a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

52% Of Customers Trust A Product More If It Has Negative Reviews Also

We already discussed the negative and positive reviews and their impact on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are phony. People expect to see some unfavorable reviews.

Source: Capterra

98% Of Yelp's Visitors Bought From A Business They Discovered On The Website

Usually, 142 million customers go to Yelp monthly. This is as great a time as any if you have not claimed your free Yelp business page.

Source: RevLocal

74% Of Local Businesses Have At A Minimum, One Google Review

A single review is far from adequate to improve your site's SERP ranking.

Looking at online rankings statistics, we learnt that a company requires to have a minimum of 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

53% Of Consumers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of consumer reviews go on without a reply. That's too bad, due to the fact that those businesses are losing clients that way.

Source: Review Trackers

Positive Reviews Motivate 68 Percent Of Consumers To Choose Local Businesses

Considering that the huge bulk of consumers read reviews, you'd want yours to be enticing to new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Related Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists check out approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they check out reviews 'constantly' or 'very often'.

Source: Trust You

88% Of Executives Regard Reputation Risk As A Top Business Concern

Reputation management stats suggest a company's reputation doesn't impact just the consumers. Potential team members likewise take a look at ratings and take a look at reviews.

Source: Deloitte

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of American Clients

24% of US consumers consider reviews as 'incredibly influential'.

To highlight the value of online reviews and rankings, did you know that 81% of consumers will pay more for an item with reviews and those very same customers are also going to accept slower shipping times for such items.

Source: Turntonetworks

77% Of Consumers Don't Rely On Reviews That Are Older Than 3 Months

Consumers don't care how great your product or service was in the past. Part of why online reviews matter is because they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that businesses ought to be continuously asking for reviews.

Source: Statuslabs

73% Of Customers Believe Written Reviews Are More Vital Than Star And Number Ratings

Online review statistics make it clear people aren't pleased with scores alone.

Written reviews make the statistics appear more genuine which is what the prospective consumers are trying to find. Nearly a third of customers state written reviews are the only function that makes them think the websites' reviews are pertinent and useful.

Source: Fan and Fuel