Only 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are free, a surprisingly low number of businesses actually utilize them.

Although we now know why client reviews are so powerful, most businesses apparently don't.

Source: LsaInsider

82% Of Consumers Visit Review Websites Due To The Fact That They Want To Acquire A Service Or A Product And Wish To Get The Truth About The Businesses Services And Products.

Users come due to the fact that they have actually currently formed a buying decision. The majority of them (89%) buy within a week of their visit.

Source: RevLocal

Negative Reviews Can Improve Conversion By Up To 85 Percent

It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your website. According to online review statistics, individuals spend more than five times as long on a website when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

53% Of Consumers Anticipate Companies To Reply Within A Week To Negative Reviews

Online review statistics prove that 63% of client reviews remain without a reply. That's regrettable, due to the fact that those companies are losing clients that way.

Source: Review Trackers

Just 6% Of Consumers Do Not Trust Client Reviews At All

According to customer review data, a massive 19 percent of customers constantly rely on online reviews and never a make a purchase without reading reviews first.

Source: Statista

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

98 Percent Of Yelp's Visitors Bought From A Business They Found On The Website

Usually, 142 million consumers go to Yelp each month. If you have not claimed your free Yelp business page, this is as great a time as any.

Source: RevLocal

89% Of Clients Like To Read Reviews Using Their Cell Phones

Be it via an app or a mobile web browser, people young and old prefer to read reviews on their cell phones.

Source: Statista

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Business

The star ranking is the first thing customers see. Still, users take note of other elements too, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of United States customers.

Source: Statista

49% Of Customers Consider The Quantity Of Online Reviews As A Vital Factor In Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency also.

The share of clients, who focus on the variety of reviews is presently at 46%.

Source: Brightlocal

91 Percent Of Millennials Have Faith In Online Reviews As Much As Loved Ones

Online review statistics place clients' reviews as the most trustworthy source of suggestions. Online reviews usually bring the same weight as suggestions from friends and family.

Source: Brightlocal

15% Of Buyers Do Not Trust Businesses With No Online Reviews

No trust implies no interactions. 15% of possible consumers won't even think about working with a company they can't find viewpoints about.

Source: Statuslabs

63.6% Of Consumers Visit Google To Read Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.

When it comes to trust, these online review statistics show the general appeal of a site can just go so far.

Source: Review Trackers

53 Percent Of Americans Consider Item Reviews And Rankings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and want the very best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

Customer Reviews On Items Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals viewpoints before they ever trust what the maker says. The reason, makers' descriptions are essentially ads.

Source: Martech Zone

Fifty Percent Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses

Younger individuals understand the value of being informed. User-generated material has an indisputable influence on consumers.

They will recognize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older people are various though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal