A One Star Increase In Ranking Can Result In A 5% To 9% Boost In Business Revenue

Businesses that treat customers fairly typically flourish, review websites help make sure of that.

Source: Statuslabs

If A Company Handles Problems Rapidly And Efficiently, 95% Of Dissatisfied Clients Will Go Back To A Business

Clients don't anticipate you to be perfect. They do expect you to remedy things when they go wrong. If there's absolutely nothing else a company can do to fix an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Just 6 Percent Of Consumers Do Not Rely On Customer Reviews At All

According to consumer review stats, a massive 19 percent of customers always trust online reviews and never a make a purchase without checking out reviews.

Source: Statista

Most Best Selling Products Have An Average Ranking Of 4.2 To 4.7

You can't make everyone pleased, which is why perfect 5 star rankings are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star scores. Sometimes a lower score in fact helps your overall rating.

According to client rating stats, conversion rates begin to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

83% Of Clients Don't Trust Advertising

The standard channels to reach customers aren't as prominent as they used to be. Most users who no longer trust ads select to take notice of customers' suggestions online.

Source: Statuslabs

86% Of Consumers Would Think About Composing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the money they invest at your business. They will be willing to share it if you provide them a good experience.

Source: Brightlocal

67% Of Customers Suggest Reviews Are A "Very Important" Factor When Selecting A Solution Provider

When customers need to select a service provider, reviews have an enormous effect on their decision.

Source: DemandGenReport

Most Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've gone to a vendor. Online review trends reveal people prefer to comment if they had a positive experience, instead of a mediocre or unfavorable one.

Source: Brightlocal

72 Percent Of Consumers Won't Take Action Unless They Check Out Some Reviews

Regardless of how captivating your marketing is, you still need client reviews. There is no way around it. Consumers are still willing to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

More Than Four Negative Reviews About A Company Or Product Might Decrease Sales By 70 Percent

One negative review is enough for 35% of a website's visitors to choose not to buy. Three negative reviews can cost a business 59 percent fewer sales.

Of course, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Fifty Percent Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses

Younger individuals understand the worth of being informed. User-generated content has an indisputable effect on consumers.

If businesses think of the power of customer reviews over millennials, they will understand what they've been losing out on. Older people are different though, only 6% of individuals aged 55 or older read reviews.

Source: Brightlocal