89% Of Consumers Browse A Companies Responses To Reviews

Not only do a lot of customers check out the review replies, 30% of them hold them in high regard. Practically 96% read the replies to their own reviews.

Source: Brightlocal

90% Of Site Visitors Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people say about first impressions, right?

Users get their impression of your businesses through reviews. Normally through less than 10 of them.

If you do not have reviews on your website, think about asking your visitors to compose one.

Source: Martech Zone

64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out customer reviews, agree that it increases their purchasing confidence.

Organizations utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

US Buyers View "Product Performance" To Be The Most Useful Information In Product Reviews

When individuals check out reviews, they focus on various aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of US clients.

Source: Statista

53% Of Customers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review stats clarify that 63% of client reviews stay without a reply. That's regrettable, due to the fact that those businesses are losing clients that way.

Source: Review Trackers

88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Buying Home Electronics

Data reveal that reviews were more successful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

If They Were Asked, 77% Of Clients Would Submit A Review

More than a 35% would leave a review to educate others about their client encounter and 24% would definitely direct their review to the company itself.

Over a 26% would want to submit a review to assist other people with their choice making process.

Source: Podium

53 Percent Of Americans Consider Item Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and desire the best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you wish to buy a brand-new automobile and there are several models which fit your requirements. How do you select the very best one for you? Well, you read the reviews.

With the help of other consumers, you quickly pick a model that works for you. That's how favorable reviews transform consumers into clients.

Source: Consumer Affairs

88% Of Executives Judge Reputation Risk As A Leading Business Issue

Reputation management stats suggest a business's reputation does not affect just the customers. Prospective team members likewise take a look at rankings and take a look at reviews.

Source: Deloitte

49 Percent Of Customers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision

Customers value not just the quality or nature of the reviews, however they consider their number and recency also.

The share of customers, who focus on the number of reviews is presently at 46%.

Source: Brightlocal

Many Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they have gone to a supplier. Online review trends reveal people choose to comment if they had a positive experience, rather than a mediocre or unfavorable one.

Source: Brightlocal

91 Percent Of Millennials Trust In Online Reviews As Much As Friends And Family

Online review stats place consumers' reviews as the most trustworthy source of suggestions. Online reviews generally carry the exact same weight as guidance from family and friends.

Source: Brightlocal

63.6 Percent Of Customers Go To Google To Look For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.

When it comes to trust, these online review statistics show the general popularity of a site can just go so far.

Source: Review Trackers

72 Percent Of Clients Won't Take Action Unless They Check Out Some Reviews

Irrespective of how enticing your marketing is, you still need customer reviews. There's no way around it. Customers are still happy to hear you out, but they trust other people more.

Source: My Testimonial Engine

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Utilize A Company

This stat is among many that highlight the significance of online rankings. Now that news of consumer satisfaction travels this quick, keeping your consumers happy is more important than ever.

57 percent of customers have searched for business with more than four stars in 2018, which is up from 48% in 2017.

11% looked only for services with a perfect five star ranking.

Source: Brightlocal