86 Percent Of Consumers Would Consider Writing A Review For A Business

Your customers are your most important resource, and it's not just because of the money they invest at your business. If you provide a good experience, they will want to share it.

Source: Brightlocal

More Than Four Negative Reviews About A Company Or Product May Decrease Sales By 70%

One negative review is enough for 35% of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Only 6% Of Customers Do Not Trust Consumer Reviews At All

According to client review stats, a tremendous 19 percent of customers constantly trust online reviews and never a purchase without checking out reviews first.

Source: Statista

83% Of Consumers Don't Rely On Advertising

The conventional channels to reach consumers aren't as prominent as they utilized to be. A lot of users who no longer trust ads choose to take notice of consumers' recommendations online.

Source: Statuslabs

60 Percent Of Customers Consult Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social networks. With males being two times as likely to be influenced than ladies.

Reviews and score stats show people value the opinion of peers more than any other content.

Source: Collective Bias

53% Of Customers Expect Companies To Answer Back Within A Week To Negative Reviews

Online review stats clarify that 63% of consumer reviews stay without a response. That's regrettable, since those businesses are losing clients that way.

Source: Review Trackers

Users Reading Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done much faster. For that reason, purchasing choices are made rapidly.

Online reviews are clearly persuasive, yet marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

When Buying Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Influential Factor

Data reveal that reviews were more helpful than TV ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

Google Accounts For 57.5% Of All Reviews Globally

Google is in the lead here, followed by Facebook as a distant second.

Here are the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

15 Percent Of Customers Don't Trust Businesses Without Online Reviews

No trust implies no interactions. 15% of prospective clients won't even consider doing business with a business they can't discover viewpoints about.

Source: Statuslabs

Software Reviews Impact Over 98% Of All Purchasers

18 percent of software application purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

89% Of Customers Review A Companies Replies To Reviews

Not only do the majority of clients check out the review replies, 30% of them hold them in high regard. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

A One Star Increase In Score Can Result In A 5% To 9% Increase In Business Earnings

Businesses that treat customers well generally prosper, review websites help ensure of that.

Source: Statuslabs

70 Percent Of Customers Choose To Learn About A Business Via Reviews And Posts, Instead Of Ads

Advertisements are all well and good, but it's worth attempting a different approach as well. Reviews are without a doubt the best method to discover the truth about a service or product.

Source: Statuslabs

Unfavorable Reviews Can Increase Conversion By As Much As 85 Percent

It sounds insane, however negative reviews can be a positive factor for users to devote more time on your website. According to online review stats, individuals devote more than five times as long on a site when they check out negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo