52% Of Customers Trust A Product More If It Has Unfavorable Reviews As Well

We already touched upon the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are favorable. People anticipate to see some negative reviews.

Source: Capterra

Just 6 Percent Of Customers Don't Trust Client Reviews At All

According to consumer review statistics, a massive 19% of consumers always rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and want the best bang for their buck. It's no surprise that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

30% Of Consumers Feel Favorable To A Business Which Reacts To Online Reviews

Communicating with your consumers builds their trust. Even something as simple as responding to their reviews and comments can make them feel appreciated.

As you may anticipate, customers who feel this way are happy to invest more cash with a business.

Source: Statuslabs

83% Of Consumers Do Not Trust Advertising

The standard channels to reach clients aren't as influential as they used to be. The majority of users who no longer trust ads choose to focus on consumers' recommendations online.

Source: Statuslabs

Clients Might Invest 31% More With A Business That Has Excellent Reviews

Focus on this statistic. The better other users explain your services or product, the more money you can charge and customer review stats show us precisely how much more.

Source: Martech Zone

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to purchase a brand-new vehicle and there are numerous models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.

With the help of other customers, you quickly decide on a model that works for you. That's how favorable reviews convert consumers into consumers.

Source: Consumer Affairs

The Majority Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they have gone to a vendor. Online review trends reveal individuals prefer to comment if they had a favorable experience, rather than a mediocre or negative one.

Source: Brightlocal

60% Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping

In-store purchasing is affected considerably by blogs and reviews on social media. With men being two times as likely to be influenced than women.

Reviews and rating stats reveal individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

If They Were Asked, 77% Of Consumers Would Certainly Submit A Review

More than a 35% would post a review to inform others about their client encounter and 24% would likely direct their review to the company itself.

Over a 26% would want to submit a review to assist other individuals with their choice making process.

Source: Podium

Online Product Reviews About A Product Can Improve Its Conversion Rate By An Incredible 270%

User review stats show the purchase probability for an item with five reviews is 270% higher than the exact same item without reviews.

Source: Spiegel Research Center

Negative Reviews Can Improve Conversion By As Much As 85 Percent

It sounds insane, however negative reviews can be a positive factor for users to spend more time on your website. According to online review statistics, individuals spend more than 5 times as long on a website when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, a frustrating 95 percent suspect censorship or faked reviews.

Source: Reevoo

Google Accounts For 57.5% Of All Reviews Around The Globe

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here are the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

United States Consumers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews

When individuals check out reviews, they focus on various aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of USA consumers.

Source: Statista

A One Star Boost In Ranking Can Lead To A 5% To 9% Boost In Business Earnings

Businesses that treat consumers fairly normally flourish, review sites help make certain of that.

Source: Statuslabs

15 Percent Of People Don't Trust Businesses Without Online Reviews

No trust indicates no interactions. 15 percent of potential customers won't even think about doing business with a company they can't find viewpoints about.

Source: Statuslabs

91 Percent Of Millennials Depend On Online Reviews As Much As Friends And Family

Online review statistics place clients' reviews as the most credible source of suggestions. Online reviews usually carry the same weight as guidance from friends and family.

Source: Brightlocal

Only 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are free, a surprisingly low number of companies really utilize them.

Although we now know why customer reviews are so effective, many businesses apparently don't.

Source: LsaInsider