83% Of All Young Customers Were Invited To Post A Review Recently

Of those asked, 80% of clients did leave a review. In general, businesses have actually asked 66% of all clients to post a review on their company.

Source: Brightlocal

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of companies question the integrity of online reviews. However, they recognize the enormous impact user rankings have on their business. Undesirable consumer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

30% Of Customers Feel Favorable To A Business Which Reacts To Online Reviews

Communicating with your customers establishes trust. Even something like responding to their remarks and reviews can make them feel appreciated.

As you may anticipate, clients who feel this way are ready to invest more cash with a business.

Source: Statuslabs

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Utilize A Business

This stat is one of numerous that highlight the value of online ratings. Now that news of customer fulfillment travels this quick, keeping your customers pleased is more vital than ever.

57 percent of customers have searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for services with a perfect five star rating.

Source: Brightlocal

61 Percent Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars

Generally two-thirds of companies have good and awesome rankings. Just 5% of companies have a ranking listed below three stars.

Source: Brightlocal

Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples opinions before they ever trust what the manufacturer says. The reason, producers' descriptions are essentially ads.

Source: Martech Zone

88% Of Executives Consider Reputation Risk As A Leading Business Issue

Reputation management statistics show a business's reputation does not impact simply the consumers. Prospective team members likewise look at scores and read reviews.

Source: Deloitte

83% Of Clients Do Not Trust Advertising

The conventional channels to reach customers aren't as influential as they used to be. Most users who no longer trust ads choose to focus on consumers' recommendations online.

Source: Statuslabs

70% Of Consumers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people check out much more reviews to get an idea of how business is in fact doing. Do not depend on that fact alone.

Source: Brightlocal

88% Of Americans Declared That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics

Statistics reveal that reviews were more helpful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

89% Of Buyers Want To Read Reviews On Their Cell Phones

Be it via an app or a mobile internet browser, individuals choose to read reviews on their cell phones.

Source: Statista

49 Percent Of Customers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Customers value not just the quality or nature of the reviews, but they consider their number and recency too.

The share of consumers, who focus on the variety of reviews is currently at 46%.

Source: Brightlocal

The Majority Of People Aged 25 To 34 Submitted Reviews

According to Statista, the more youthful generations are plainly the more vocal ones.

Source: Statista

77% Of Customers Don't Rely On Reviews That Are Older Than Three Months

Consumers don't care how good your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.

Customers understand businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that companies need to be constantly asking for reviews.

Source: Statuslabs

More Than Four Negative Reviews About A Company Or Service May Decrease Sales By 70%

One negative review is enough for 35 percent of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59% less sales.

Of course, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews

Online review stats clarify that 63% of client reviews stay without a reaction. That's too bad, due to the fact that those companies are losing consumers that way.

Source: Review Trackers