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Google Represents 57.5% Of All Reviews All Over The World
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here are the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
15 Percent Of Buyers Don't Trust Businesses With No Online Reviews
No trust suggests no interactions. 15 percent of prospective consumers won't even think about doing business with a business they can't discover opinions about.
Source: Statuslabs
83% Of All Young Shoppers Were Asked To Give A Review Recently
Of those invited, 80% of customers did post a review. In general, businesses have actually asked 66% of all customers to give a review on their company.
Source: Brightlocal
Favorable Reviews Motivate 68 Percent Of Consumers To Choose A Local Business
Considering that the huge majority of customers check out reviews, you would want yours to be appealing to new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
If A Business Manages To Resolve Issues Rapidly And Effectively, 95% Of Disappointed Customers Will Go Back To A Company
Clients do not expect you to be perfect. They do expect you to fix things when they go wrong. If there's nothing else a company can do to deal with an issue, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
98 Percent Of Yelp's Site Visitors Purchased From A Business They Discovered On The Site
Usually, 142 million customers check out Yelp each month. This is as excellent a time as any if you have not declared your free Yelp business page.
Source: RevLocal
89% Of Customers Read A Companies Feedback To Reviews
Not only do a lot of consumers check out the review replies, 30% of them value them highly. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
82% Of Consumers Visit Review Websites Because They Want To Acquire A Product Or A Service And Wish To Get The Facts About The Businesses Services And Products.
Users come because they have currently formed a buying decision. The bulk of them (89%) purchase within a week of their visit.
Source: RevLocal
Customers Could Spend 31 Percent More With A Business That Has Excellent Reviews
Focus on this statistic. The more detailed other users describe your product and services, the more cash you can charge and consumer review statistics show us precisely how much more.
Source: Martech Zone
Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process
Let's say you wish to buy a new vehicle and there are numerous models which fit your requirements. How do you pick the best one for you? Well, you read the reviews.
With the help of other customers, you manage to pick a model that works for you. That's how favorable reviews transform customers into consumers.
Source: Consumer Affairs
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies doubt the integrity of online reviews. Nevertheless, they recognize the huge impact user scores have on their business. Unfavorable consumer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
86% Of Consumers Would Think About Composing A Review For A Business
Your consumers are your most important resource, and it's not only because of the money they spend at your business. They will be ready to share it if you give them a great experience.
Source: Brightlocal
91 Percent Of Millennials Depend On Online Reviews As Much As Friends And Family
Online review stats place clients' reviews as the most credible source of recommendations. Online reviews generally carry the very same weight as advice from friends and family.
Source: Brightlocal
A One Star Increase In Ranking Can Result In A 5% To 9% Increase In Business Earnings
Businesses that treat consumers honorably normally prosper, review websites help make certain of that.
Source: Statuslabs
74% Of Regional Businesses Have At A Minimum, One Google Review
A single review is far from enough to improve your website's SERP ranking.
Taking a look at online ratings stats, we learnt that a company requires to have approximately 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
A Single Business Review Can Raise Its Conversions By 10%
Online review statistics reveal user-generated material can do wonders in regards to conversions.
A single review can have a massive effect on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can offer an astonishing 44 percent increase.
Source: RevLocal