83% Of All Younger Consumers Were Invited To Give A Review Recently

Of those invited, 80% of consumers did leave a review. Overall, companies have asked 66% of all customers to post a review on their company.

Source: Brightlocal

US Shoppers View "Product Performance" To Be The Most Valuable Detail In Product Reviews

They focus on various elements of the shopping experience when individuals read reviews. But according to online review stats, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of US clients.

Source: Statista

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of USA Consumers

24% of US shoppers consider reviews as 'very influential'.

To show the importance of online reviews and rankings, did you understand that 81 percent of consumers will pay more for a product with reviews and those same customers are also willing to accept slower shipping times for such items.

Source: Turntonetworks

64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30% of customers who check out consumer reviews, concur that it increases their buying confidence.

Companies use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

82% Of Consumers Go To Review Sites Since They Wish To Buy An Item Or A Service And Wish To Get The Facts About Business Product Or Services.

Review websites are locations that people go to get the facts about a item, business or service . Users come because they have already formed a buying decision. The majority of them (89 percent) buy within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

If They Were Asked, 77% Of Clients Would Certainly Post A Review

More than a 35% would leave a review to inform others about their consumer encounter and 24% would probably direct their review to the business itself.

Over a 26% would want to submit a review to assist other people with their choice making process.

Source: Podium

53% Of Consumers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of client reviews stay without a response. That's too bad, because those businesses are losing clients that way.

Source: Review Trackers

People Reading Reviews On A Mobile Device Are 127% More Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done faster. For that reason, purchasing decisions are made quickly.

Online reviews are obviously persuasive, yet marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

30% Of Clients Feel Comfortable With A Business Which Responds To Online Reviews

Communicating with your consumers develops trust. Even something as simple as reacting to their comments and reviews can make them feel appreciated.

As you may anticipate, customers who feel this way are happy to invest more money with a business.

Source: Statuslabs

Online Product Reviews About A Product Can Improve Its Conversion Rate By More Than 270 Percent

User review statistics reveal the purchase probability for a product with 5 reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review stats reveal user-generated material can do miracles in terms of conversions.

A single review can have a huge influence on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can supply an astonishing 44 percent boost.

Source: RevLocal

52% Of Consumers Trust A Product More If It Has Unfavorable Reviews As Well

We already touched upon the negative and positive reviews and their result on consumers. However, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. People expect to see some unfavorable reviews.

Source: Capterra

89% Of Customers Like To Read Reviews On Their Mobile Phones

Be it through an app or a mobile internet browser, customers choose to read reviews on their cell phones.

Source: Statista

Many Best-selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to consumer rating statistics, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Utilize A Service

This stat is among lots of that show the value of online rankings. Now that news of customer complete satisfaction travels this fast, keeping your consumers pleased is more vital than ever.

57% of customers have actually searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked just for organizations with a best five star rating.

Source: Brightlocal

Positive Reviews Motivate 68 Percent Of Consumers To Use A Local Business

Given that the large majority of customers read reviews, you'd want yours to be inviting to new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal