77% Of Consumers Would Most Likely Give A Review If They Were Asked

More than a 35% would do it to advise others about their customer experience and 24% would most likely direct their review to the business itself.

Over a 26% would want to submit a review to assist other people with their choice making process.

Source: Podium

91 Percent Of Millennials Depend On Online Reviews As Much As Friends And Family

Online review statistics place clients' reviews as the most reliable source of recommendations. Online reviews usually bring the very same weight as guidance from friends and family.

Source: Brightlocal

Half Of All Millennial's "Constantly" Check Out Online Reviews For Businesses

More youthful people understand the value of being informed. User-generated material has an unassailable impact on consumers.

If businesses stop to consider the power of consumer reviews over millennials, they will understand what they've been missing out on. Older people are various though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

If A Company Takes Care Of Issues Rapidly And Effectively, 95% Of Unhappy Consumers Will Go Back To A Business

Consumers do not expect you to be perfect. When things go wrong, they do anticipate you to remedy things. If there's nothing else a business can do to fix a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Software Reviews Influence Over 98% Of All Buyers

18 percent of software application buyers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2% of customers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to buy a brand-new car and there are several models which fit your criteria. How do you select the best one for you? Well, you read online reviews.

With the help of other customers, you quickly select a model that works for you. That's how positive reviews transform customers into consumers.

Source: Consumer Affairs

89% Of Shoppers Like To Read Reviews Using Their Cell Phones

Be it via an app or a mobile browser, everyday people prefer to read reviews on their smart phones.

Source: Statista

15 Percent Of People Don't Trust Businesses With No Online Reviews

No trust suggests no interactions. 15 percent of possible clients won't even think about working with a business they can't discover opinions about.

Source: Statuslabs

72% Of Customers Won't Take Action Before They Check Out Some Reviews

No matter how attractive your marketing is, you still need consumer reviews. There's no way around it. Consumers are still going to hear you out, however they trust other people more.

Source: My Testimonial Engine

Just 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of businesses in fact make use of them.

Although we now know why client reviews are so powerful, most businesses obviously don't.

Source: LsaInsider

61% Of Local Businesses Have An Average Ranking Of 4 To 5 Stars

Generally two thirds of businesses have excellent and awesome ratings. Only 5% of businesses have a ranking below three stars.

Source: Brightlocal

Online Item Reviews About A Product Can Increase Its Conversion Rate By An Unprecedented 270 Percent

User review statistics reveal the purchase probability for a product with five reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

74 Percent Of Regional Businesses Have At A Minimum, One Google Review

One review is far from enough to enhance your website's SERP ranking.

Taking a look at online ratings stats, we learnt that a company requires to have a minimum of 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

The Average Review Word Count Has Actually Gotten 65% Much Shorter Since 2010

Now a days reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of tweet from twitter.

Source: Review Trackers

83% Of Customers Do Not Rely On Advertising

The standard channels to reach customers aren't as influential as they used to be. Most users who no longer trust advertisements select to pay attention to customers' suggestions online.

Source: Statuslabs

64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read customer reviews, concur that it increases their buying confidence.

Organizations use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

90 Percent Of Consumers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals say about first impressions, right?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

Consider asking your visitors to compose one if you don't have reviews on your site.

Source: Martech Zone