Majority Of Consumers Will Not Utilize An Organisation If It Has Less Than A 4 Star Rating

This stat is one of many that show the value of online rankings. Now that news of client satisfaction travels this fast, keeping your consumers happy is more crucial than ever.

57% of consumers have actually searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

Moreover, 11 percent looked just for services with an ideal five star ranking.

Source: Brightlocal

More Than Four Negative Reviews About A Business Or Product Might Decrease Sales By 70 Percent

One negative review is enough for 35 percent of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent less sales.

Naturally, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

77% Of Clients Would Undoubtedly Give A Review If They Were Asked

More than a 35% would submit a review to educate others about their consumer encounter and 24% would most likely direct their review to the company itself.

Over a 26% would be willing to submit a review to assist other individuals with their choice making process.

Source: Podium

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

70 Percent Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business

Four reviews may be too few. The majority of people read much more reviews to get an idea of how business is in fact doing. Do not depend on that figure alone.

Source: Brightlocal

90% Of Clients Need Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about first impressions?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

Think about asking your visitors to write one if you do not have reviews on your site.

Source: Martech Zone

86% Of Customers Would Think About Composing A Review For A Business

Your consumers are your most valuable resource, and it's not only because of the cash they spend at your business. If you give them a good experience, they will want to share it.

Source: Brightlocal

83% Of All Young Clients Were Asked To Leave A Review Recently

Of those invited, 80% of customers did leave a review. Overall, businesses have actually asked 66% of all customers to give a review on their business.

Source: Brightlocal

77% Of Clients Don't Rely On Reviews That Are Older Than Three Months

Customers don't care how good your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.

Customers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that companies should to be continuously asking for reviews.

Source: Statuslabs

Unfavorable Reviews Can Increase Conversion By Up To 85%

It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your website. According to online review stats, individuals spend more than 5 times as long on a website when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

Online Product Reviews About A Product Can Amplify Its Conversion Rate By More Than 270%

User review stats show the purchase likelihood for an item with five reviews is 270% higher than the very same product without reviews.

Source: Spiegel Research Center

Users Reading Reviews On A Mobile Device Are 127% More Likely To Buy Than Desktop Users

Mobile users prefer to get things done much faster. Therefore, buying decisions are made quickly.

Online reviews are undoubtedly convincing, yet online marketers haven't necessarily come to value the power of them.

Source: Martech Zone

Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to buy a new automobile and there are a number of models which fit your requirements. How do you choose the very best one for you? Well, you read reviews.

With the help of other people, you quickly decide on a model that works for you. That's how positive reviews convert customers into consumers.

Source: Consumer Affairs

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of companies question the integrity of online reviews. Nevertheless, they recognize the enormous impact user scores have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc