54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Organization

The star ranking is the first thing consumers see. Still, users take note of other elements as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of USA customers.

Source: Statista

71% Of Millennials Search Consumer Reviews Of Professional Services

Majority of all people in need of an expert service turn to online reviews.

According to online reviews data, 59% used online reviews to choose an attorney or a physician.

Younger people (age 18-35) are much more inclined to work with an expert based on online reviews. Just 19% of millennials will consider working with an attorney without any.

Source: Thomson Reuters

64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who check out client reviews, agree that it increases their purchasing confidence.

Companies utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of American Consumers

24% of US consumers consider reviews as 'exceptionally influential'.

To show the significance of online reviews and rankings, did you understand that 81 percent of customers will pay more for an item with reviews and those same consumers are also going to accept slower shipping times for such items.

Source: Turntonetworks

70% Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people check out many more reviews to get an idea of how the business is in fact doing. Do not depend upon that figure alone.

Source: Brightlocal

83 Percent Of Clients Do Not Rely On Advertising

The traditional channels to reach customers aren't as influential as they used to be. Most users who no longer trust advertisements choose to pay attention to customers' recommendations online.

Source: Statuslabs

Only 6 Percent Of Customers Don't Trust Customer Reviews At All

According to client review stats, a tremendous 19% of customers constantly trust online reviews and never ever a make a purchase without reading reviews first.

Source: Statista

Customers Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users prefer to get things done much faster. Purchasing decisions are made quickly.

Online reviews are undoubtedly persuasive, yet marketers haven't always come to appreciate the power of them.

Source: Martech Zone

Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Purchasing Decision

Customers value not just the quality or nature of the reviews, however they consider their quantity and recency also.

The share of consumers, who focus on the number of reviews is currently at 46%.

Source: Brightlocal

91% Of Millennials Trust In Online Reviews As Much As Loved Ones

Online review statistics position customers' reviews as the most credible source of recommendations. Online reviews generally carry the exact same weight as advice from family and friends.

Source: Brightlocal

The Typical Review Word Count Has Actually Gotten 65% Much Shorter Since 2010

At the present time reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of tweet from twitter.

Source: Review Trackers

67% Of Consumers Suggest Reviews Are A "Very Important" Factor When Picking A Service Provider

Reviews have a massive impact on their decision when clients have to choose a service provider.

Source: DemandGenReport

Reviews Posted On Twitter Can Help Grow Online Sales By 6.46%

Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

Half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies

Younger individuals know the value of being informed. User-generated content has an indisputable impact on customers.

They will realize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are different though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

53% Of Consumers Expect Companies To Reply Within A Week To Negative Reviews

Online review statistics show that 63% of client reviews stay without a reaction. That's regrettable, due to the fact that those businesses are losing customers that way.

Source: Review Trackers