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77% Of Customers Do Not Trust Reviews That Are Older Than Three Months
Clients don't care how good your product or service was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.
It is for this reason that businesses need to be constantly asking for reviews.
Source: Statuslabs
Online Item Reviews About An Item Can Increase Its Conversion Rate By An Unprecedented 270%
User review stats reveal the purchase possibility for an item with five reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center
Users Reading Reviews On A Mobile Device Are 127% More Likely To Buy Than Desktop Users
Mobile users choose to get things done much faster. Purchasing decisions are made quickly.
Online reviews are clearly persuasive, yet marketers have not always come to value the power of them.
Source: Martech Zone
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of companies question the integrity of online reviews. Nonetheless, they recognize the massive effect user ratings have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website
Normally, 142 million consumers visit Yelp monthly. This is as good a time as any if you have not declared your free Yelp business page.
Source: RevLocal
If A Business Handles Issues Rapidly And Effectively, 95% Of Unsatisfied Clients Will Go Back To A Business
Customers do not expect you to be perfect. They do expect you to take care of things when they go wrong. If there's absolutely nothing else a business can do to deal with a problem, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
If They Were Asked, 77% Of Consumers Would Undoubtedly Leave A Review
More than a 35% would do it to educate others about their client encounter and 24% would definitely direct their review to the business itself.
Over a 26% would want to post a review to help other individuals with their choice making process.
Source: Podium
15 Percent Of Users Do Not Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15 percent of potential customers won't even consider doing business with a business they can't discover viewpoints about.
Source: Statuslabs
61 Percent Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars
Typically two-thirds of companies have great and outstanding scores. Only 5% of businesses have a score listed below three stars.
Source: Brightlocal
90% Of Customers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people say about impressions, right?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
Think about asking your visitors to compose one if you don't have reviews on your website.
Source: Martech Zone
70% Of Customers Choose To Find Out About A Business By Means Of Articles And Reviews, Rather Than Advertisements
Advertisements are all well and good, but it deserves trying a different approach too. Reviews are without a doubt the best method to discover the truth about a service or product.
Source: Statuslabs
Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Companies
More youthful people understand the value of being informed. User-generated material has an unassailable impact on customers.
If businesses think of the power of consumer reviews over millennials, they will recognize what they've been losing out on. Older people are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they read reviews 'constantly' or 'extremely frequently'.
Source: Trust You
Positive Reviews Motivate 68 Percent Of Customers To Use Local Businesses
Considering that the huge bulk of consumers read reviews, you would want yours to be enticing to brand-new customers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Negative Reviews Can Increase Conversion By As Much As 85%
It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your website. According to online review statistics, people devote more than five times as long on a site when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or fabricated reviews.
Source: Reevoo