60% Of Customers Consult Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping

In-store shopping is influenced considerably by blogs and reviews on social networks. With men being two times as likely to be influenced than women.

Reviews and score data reveal individuals value the opinion of peers more than any other material.

Source: Collective Bias

95% Of Dissatisfied Consumers Will Go Back To A Business If A Company Manages To Solve Problems Rapidly And Efficiently

Consumers do not expect you to be perfect. When things go wrong, they do expect you to remedy things. If there is absolutely nothing else a company can do to fix an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Just 6% Of Consumers Do Not Rely On Client Reviews At All

According to customer review stats, a tremendous 19 percent of customers constantly rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

61 Percent Of Local Businesses Have An Average Score Of 4 To 5 Stars

Generally two-thirds of businesses have excellent and awesome ratings. Just 5% of companies have a rating listed below 3 stars.

Source: Brightlocal

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of United States Consumers

24% of US buyers consider reviews as 'incredibly influential'.

To show the value of online reviews and ratings, did you know that 81 percent of consumers will pay more for an item with reviews and those very same consumers are likewise willing to accept slower shipping times for such products.

Source: Turntonetworks

A Lot Of Popular Items Have A Typical Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to customer rating statistics, conversion rates begin to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

Half Of All Of The Millennial's "Always" Read Online Reviews For Businesses

More youthful people understand the value of being informed. User-generated material has an indisputable influence on consumers.

If businesses think of the power of client reviews over millennials, they will recognize what they've been losing out on. Older people are various though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

71% Of Millennials Search Customer Reviews Of Expert Services

Majority of all individuals in need of a professional service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to choose a physician or an attorney.

Young people (age 18-35) are much more inclined to hire a professional based on online reviews. Just 19% of millennials will think about hiring a legal representative without any.

Source: Thomson Reuters

Many Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they've visited a supplier. Online review trends show people choose to comment if they had a favorable experience, instead of a mediocre or unfavorable one.

Source: Brightlocal

53% Of Consumers Anticipate Businesses To Reply Within A Week To Negative Reviews

Online review stats clarify that 63% of client reviews remain without a reply. That's too bad, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

74% Of Local Companies Have At Least One Google Review

A single review is far from adequate to enhance your website's SERP ranking.

Looking at online rankings data, we found out that a business needs to have approximately 40 reviews before people "Award" it with a star.

Source: Brightlocal

83% Of Clients Do Not Trust Advertising

The traditional channels to reach consumers aren't as influential as they used to be. Most users who no longer trust advertisements select to take note of clients' recommendations online.

Source: Statuslabs

Positive Reviews Encourage 68% Of Customers To Choose Local Businesses

Since the huge bulk of customers check out reviews, you'd want yours to be inviting to new customers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services

Leisure and business tourists alike read reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

89% Of Clients Read A Businesses Responses To Reviews

Not only do a lot of clients check out the review replies, 30% of them value them highly. Practically 96% read the responses to their own reviews.

Source: Brightlocal

64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out client reviews, agree that it increases their buying confidence.

Organizations utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

88% Of Executives Regard Reputation Risk As A Top Business Issue

Reputation management stats suggest a company's reputation does not impact simply the clients. Potential team members also take a look at ratings and read reviews.

Source: Deloitte