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86% Of Customers Would Think About Writing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the money they invest at your business. They will be ready to share it if you provide them a great experience.
Source: Brightlocal
More Than 4 Negative Reviews About A Business Or Product May Reduce Sales By 70 Percent
One negative review is enough for 35% of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Online Item Reviews About A Product Can Improve Its Conversion Rate By An Incredible 270%
User review statistics reveal the purchase probability for a product with five reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
30% Of Customers Feel Comfortable With A Business Which Reacts To Online Reviews
Corresponding with your customers establishes trust. Even something like reacting to their remarks and reviews can make them feel appreciated.
As you may expect, clients who feel this way are more willing to invest more cash with a business.
Source: Statuslabs
Only 6 Percent Of Consumers Don't Rely On Consumer Reviews At All
According to customer review data, a massive 19% of consumers constantly trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
77% Of Customers Would Certainly Give A Review If They Were Asked
More than a 35% would leave a review to advise others about their customer experience and 24% would probably direct their review to the business itself.
Over a 26% would want to leave a review to assist other people with their choice making process.
Source: Podium
The Majority Of Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they've gone to a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, instead of a negative or average one.
Source: Brightlocal
52% Of Consumers Trust A Product More If It Has Negative Reviews Too
We already touched upon the negative and positive reviews and their result on consumers. However, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are positive. People anticipate to see some unfavorable reviews.
Source: Capterra
82% Of Consumers Visit Review Sites Since They Wish To Acquire A Product Or A Service And Want To Get The Truth About The Businesses Services And Products.
Users come because they have actually currently formed a buying decision. The bulk of them (89%) purchase within a week of their visit.
Source: RevLocal
Google Represents 57.5 Percent Of All Reviews All Over The World
Google is in the lead here, followed by Facebook as a distant second.
These the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
83% Of All Young Shoppers Were Asked To Give A Review Recently
Of those asked, 80% of clients did give a review. In general, businesses have actually asked 66% of all customers to give a review on their business.
Source: Brightlocal
70% Of Consumers Choose To Discover A Business By Means Of Reviews And Articles, Instead Of Advertisements
Advertisements are all well and good, however it's worth attempting a different approach as well. Reviews are without a doubt the best method to discover the truth about a service or product.
Source: Statuslabs
67% Of Customers Say Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider
Reviews have an enormous effect on their decision when customers have to choose a solution provider.
Source: DemandGenReport
Most Best Selling Products Have A Typical Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star ratings.
According to customer rating statistics, conversion rates start to decrease as scores rise above 4.7.
Source: Spiegel Research Center
Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack
Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
Reviews Published On Twitter Can Increase Online Sales By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Unfavorable Reviews Can Increase Conversion By As Much As 85 Percent
It sounds crazy, however negative reviews can be a positive driver for users to spend more time on your site. According to online review stats, individuals spend more than 5 times as long on a website when they check out negative reviews.
When there are a mix of positives and negatives, more than two thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo