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53% Of Americans Consider Product Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and desire the best bang for their buck. It's no surprise that they consider checking out reviews as a big part of the buying decision.
Source: Statista
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social media which can also influence our purchasing preferences.
According to social media reviews statistics, Facebook affects more than half of users' purchase choices.
Facebook reviews stats reveal that four out of five users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
49 Percent Of Customers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of customers, who focus on the number of reviews is currently at 46%.
Source: Brightlocal
30% Of Clients Feel Favorable To A Company Which Answers Online Reviews
Keeping in touch with your clients establishes trust. Even something as basic as responding to their remarks and reviews can make them feel appreciated.
As you might expect, clients who feel this way are happy to invest more cash with a company.
Source: Statuslabs
Software Reviews Impact Over 98 Percent Of All Purchasers
18 percent of software application purchasers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2% of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of USA Clients
24% of US buyers consider reviews as 'very influential'.
To illustrate the importance of online reviews and ratings, did you understand that 81% of consumers will pay more for a product with reviews and those exact same consumers are likewise happy to accept slower shipping times for such items.
Source: Turntonetworks
61 Percent Of Local Businesses Have An Average Score Of 4 To 5 Stars
Typically 2 out of 3 companies have great and awesome ratings. Just 5% of companies have a ranking listed below three stars.
Source: Brightlocal
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Services
Leisure and business travelers alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
60% Of Consumers Refer To Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping
In-store shopping is influenced substantially by blogs and reviews on social networks. With men being two times as likely to be influenced than ladies.
Reviews and score stats show individuals value the opinion of peers more than any other content.
Source: Collective Bias
15 Percent Of Buyers Don't Trust Businesses Without Online Reviews
No trust implies no interactions. 15 percent of possible clients won't even consider working with a business they can't find opinions about.
Source: Statuslabs
70% Of Customers Need To Read At Least 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Most people check out a lot more reviews to get a clear view of how business is actually doing. Do not depend on that fact alone.
Source: Brightlocal
88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Buying Home Electronics
Stats reveal that reviews were more successful than Television advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
89% Of Clients Read A Companies Replies To Reviews
Not only do many clients check out the review replies, 30% of them value them highly. Almost 96% read the responses to their own reviews.
Source: Brightlocal
The Average Review Word Count Has Gotten 65% Much Shorter Since 2010
Recently reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of tweet on twitter.
Source: Review Trackers
A Lot Of Popular Items Have An Average Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star ratings are suspicious. Someone always has a bit of a gripe. That's why it is abnormal to get perfect 5 star rankings. Sometimes a lower score really helps your overall rating.
According to customer rating statistics, conversion rates begin to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
A One Star Boost In Ranking Can Lead To A 5% To 9% Boost In Business Revenue
Businesses that treat clients well usually succeed, review websites help make certain of that.
Source: Statuslabs