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Consumers Could Spend 31% More With A Business That Has Excellent Reviews
Take note of this statistic. The better other users describe your services or product, the more cash you can charge and customer review statistics show us exactly how much more.
Source: Martech Zone
30% Of Customers Feel Comfortable With A Company Which Reacts To Online Reviews
Staying connected with your clients creates trust. Even something like responding to their reviews and remarks can make them feel appreciated.
As you may anticipate, customers who feel this way are happy to spend more cash with a business.
Source: Statuslabs
83% Of All Younger Shoppers Were Invited To Post A Review Recently
Of those asked, 80% of customers did leave a review. In general, businesses have asked 66% of all customers to post a review on their company.
Source: Brightlocal
Positive Reviews Motivate 68% Of Consumers To Choose Local Businesses
Given that the vast bulk of customers read reviews, you would want yours to be appealing to brand-new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust A Product More
We already touched upon the positive and negative reviews and their effect on consumers. However, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are positive. Consumers expect to see some unfavorable reviews.
Source: Capterra
83 Percent Of Consumers Do Not Rely On Advertising
The standard channels to reach consumers aren't as prominent as they used to be. A lot of users who no longer trust ads select to take note of consumers' recommendations online.
Source: Statuslabs
If They Were Asked, 77% Of Consumers Would Probably Post A Review
More than a 35% would submit a review to educate others about their client experience and 24% would certainly direct their review to the company itself.
Over a 26% would want to leave a review to help other individuals with their decision making process.
Source: Podium
90% Of Customers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people say about very first impressions?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
Think about asking your visitors to write one if you do not have reviews on your site.
Source: Martech Zone
A One Star Increase In Score Can Cause A 5% To 9% Increase In Business Income
Businesses that treat customers fairly usually flourish, review websites help make certain of that.
Source: Statuslabs
89% Of Buyers Like To Read Reviews On Their Smartphones
Be it by means of an app or a mobile browser, people prefer to read reviews on their mobile devices.
Source: Statista
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is presently the most popular social media which can also affect our buying decisions.
According to social media reviews stats, Facebook affects over half of users' purchase choices.
Facebook reviews stats expose that 4 out of 5 users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal