72% Of Clients Won't Take Action Before They Read Some Reviews

Regardless of how eye-catching your marketing is, you still need customer reviews. There is no other way around it. Consumers are still happy to hear you out, but they trust other people more.

Source: My Testimonial Engine

15% Of Clients Don't Trust Businesses Without Any Online Reviews

No trust means no interactions. 15 percent of potential consumers will not even consider working with a company they can't discover viewpoints about.

Source: Statuslabs

90% Of Users Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what people say about impressions, right?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you do not have reviews on your site, think about asking your visitors to write one.

Source: Martech Zone

Only 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses really utilize them.

Although we now understand why consumer reviews are so effective, most businesses apparently do not.

Source: LsaInsider

One-half Of All Millennial's "Constantly" Read Online Reviews For Businesses

Younger individuals know the worth of being informed. User-generated content has an unassailable influence on customers.

They will realize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are various though, only 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More

We already touched upon the positive and negative reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are positive. Customers anticipate to see some negative reviews.

Source: Capterra

The Majority Of Popular Items Have A Typical Rating Of 4.2 To 4.7

You can't make everyone delighted, which is why perfect 5 star rankings are suspicious. Someone always has a little a gripe. That's why it is unnatural to get perfect 5 star scores. Sometimes a lower score really helps your overall score.

According to customer rating statistics, conversion rates start to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

89% Of Customers Review A Companies Reactions To Reviews

Not only do the majority of clients check out the review replies, 30% of them value them highly. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

95% Of Unsatisfied Customers Will Return To A Company If A Company Takes Care Of Issues Quickly And Effectively

Consumers don't anticipate you to be perfect. They do expect you to remedy things when they go wrong. If there's nothing else a company can do to solve a problem, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

US Buyers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews

They focus on various aspects of the shopping experience when people check out reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of US clients.

Source: Statista

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses question the integrity of online reviews. Nonetheless, they recognize the massive effect user rankings have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

74 Percent Of Local Businesses Have At A Minimum, One Google Review

A single review is far from adequate to enhance your website's SERP ranking.

Looking at online scores data, we found out that a company needs to have approximately 40 reviews before people "Award" it with a star.

Source: Brightlocal

83% Of All Young Consumers Were Invited To Post A Review Recently

Of those invited, 80% of clients did give a review. In general, companies have actually asked 66% of all consumers to give a review on their company.

Source: Brightlocal

49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency too.

The share of consumers, who pay attention to the variety of reviews is presently at 46%.

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Expert Services

More than half of all people in need of a professional service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to select a legal representative or a medical professional.

Younger people (age 18-35) are a lot more inclined to employ a professional based on online reviews. Just 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters