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Just 6 Percent Of Consumers Do Not Rely On Client Reviews At All
According to customer review data, a whopping 19% of consumers constantly trust online reviews and never ever a make a purchase without reading reviews first.
Source: Statista
89% Of Consumers Read A Companies Responses To Reviews
Not only do many consumers read the review replies, 30% of them hold them in high regard. Almost 96% read the replies to their own reviews.
Source: Brightlocal
15 Percent Of Users Don't Trust Businesses Without Having Online Reviews
No trust means no interactions. 15% of prospective customers won't even think about working with a company they can't discover opinions about.
Source: Statuslabs
83% Of Clients Don't Rely On Advertising
The conventional channels to reach customers aren't as influential as they used to be. Most users who no longer trust ads choose to focus on consumers' suggestions online.
Source: Statuslabs
83% Of All Young Consumers Were Invited To Submit A Review Recently
Of those invited, 80% of customers did give a review. In general, companies have actually asked 66% of all consumers to post a review on their business.
Source: Brightlocal
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies question the integrity of online reviews. Nonetheless, they understand the enormous impact user ratings have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
A Solitary Business Review Can Raise Its Conversions By 10%
Online review stats show user-generated material can do wonders in terms of conversions.
A single review can have a massive influence on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can provide a mind-blowing 44% boost.
Source: RevLocal
Because They Want To Acquire A Service Or An Item And Desire To Get The Facts About The Businesses Products And Services, 82% Of Customers Visit Review Websites.
Users come because they have already formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit.
Source: RevLocal
If A Business Takes Care Of Issues Rapidly And Efficiently, 95% Of Unhappy Customers Will Go Back To A Business
Consumers don't anticipate you to be perfect. When things go wrong, they do anticipate you to take care of things. If there is nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
70% Of Consumers Choose To Find Out About A Business By Means Of Reviews And Articles, Rather Than Ads
Ads are all well and good, however it deserves attempting a different approach as well. Reviews are without a doubt the very best method to find the truth about a service or product.
Source: Statuslabs
Online Item Reviews About A Product Can Improve Its Conversion Rate By More Than 270%
User review stats reveal the purchase probability for an item with 5 reviews is 270% higher than the very same item without reviews.
Source: Spiegel Research Center
Google Represents 57.5 Percent Of All Reviews Across The World
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
Here's the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You