88% Of Executives Consider Reputation Risk As A Top Business Problem

Reputation management stats suggest a company's reputation does not impact just the clients. Potential team members also look at ratings and read reviews.

Source: Deloitte

64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who check out consumer reviews, agree that it increases their purchasing confidence.

Organizations utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

More Than Half Of Consumers Aged 25 To 34 Wrote Reviews

According to Statista, the more youthful generations are unsurprisingly the more vocal ones.

Source: Statista

Only 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are free, a surprisingly low number of companies actually make use of them.

Although we now understand why customer reviews are so effective, most businesses obviously do not.

Source: LsaInsider

89% Of Customers Prefer To Read Reviews Using Their Cell Phones

Be it through an app or a mobile browser, customers choose to read reviews on their phones.

Source: Statista

89% Of Consumers Read A Businesses Reactions To Reviews

Not only do most customers check out the review replies, 30% of them highly value them. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (amount, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

A One Star Increase In Score Can Cause A 5% To 9% Boost In Business Income

Businesses that treat clients honorably normally succeed, review websites help ensure of that.

Source: Statuslabs

72% Of Clients Will Not Take Action Unless They Check Out Some Reviews

No matter how enticing your marketing is, you still need client reviews. There's no way around it. Clients are still going to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

61% Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars

Generally two-thirds of companies have outstanding and great rankings. Just 5% of companies have a ranking below three stars.

Source: Brightlocal

Most Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they've visited a vendor. Online review trends show people prefer to comment if they had a positive experience, rather than a mediocre or negative one.

Source: Brightlocal

Consumer Reviews On Products Are Trusted Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the maker states. The reason, makers' descriptions are essentially advertisements.

Source: Martech Zone

Since They Desire To Buy A Service Or An Item And Want To Get The Facts About The Businesses Items And Services, 82 Percent Of Customers Check Out Review Websites.

Review sites are locations that people go to get the truth about a business, service or product . Due to the fact that they have currently formed a buying decision, users come. The majority of them (89%) buy within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Will Not Use A Business

This stat is one of many that illustrate the importance of online ratings. Now that news of consumer complete satisfaction travels this quick, keeping your consumers pleased is more crucial than ever.

57% of consumers have looked for business with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked only for companies with a best five star score.

Source: Brightlocal

90% Of Individuals Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what individuals state about first impressions, right?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

Consider asking your visitors to compose one if you do not have reviews on your site.

Source: Martech Zone

When Buying Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Prominent Aspect

Data reveal that reviews were more beneficial than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

73% Of Customers Believe Client Reviews Are More Important Than Star And Number Scores

Online review stats make it clear individuals aren't satisfied with ratings alone.

Client reviews make the stats appear more genuine which is what the prospective clients are searching for. Nearly a third of customers state written reviews are the only function that makes them think the sites' reviews are beneficial and relevant.

Source: Fan and Fuel