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89% Of Consumers Review A Companies Reactions To Reviews
Not only do the majority of individuals read the review replies, 30% of them hold them in high regard. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
53% Of Consumers Expect Companies To Reply Within A Week To Negative Reviews
Online review stats reveal that 63% of client reviews stay without a response. That's too bad, since those businesses are losing consumers that way.
Source: Review Trackers
70% Of Consumers Prefer To Discover A Business By Means Of Reviews And Short Articles, Rather Than Advertisements
Advertisements are all well and good, however it's worth attempting a different approach too. Reviews are without a doubt the best way to find the truth about a product or service.
Source: Statuslabs
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of United States Consumers
24% of US shoppers consider reviews as 'very influential'.
To show the importance of online reviews and ratings, did you understand that 81 percent of customers will pay more for a product with reviews and those same consumers are likewise willing to accept slower shipping times for such products.
Source: Turntonetworks
Clients Could Spend 31 Percent More With A Business That Has Fantastic Reviews
Take notice of this statistic. The better other users explain your service or product, the more money you can charge and consumer review stats reveal to us exactly how much more.
Source: Martech Zone
Just 6 Percent Of Customers Don't Trust Customer Reviews At All
According to client review statistics, a massive 19% of customers constantly rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista
More Than Half Of People Aged 25 To 34 Posted Reviews
According to Statista, the younger generations are reportedly the more vocal ones.
Source: Statista
86 Percent Of Customers Would Think About Writing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the money they invest at your business. If you give them a good experience, they will be willing to share it.
Source: Brightlocal
Just 44 Percent Of Local Companies Have Claimed Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the significant review platforms are free, a surprisingly low number of businesses in fact utilize them.
Although we now understand why customer reviews are so effective, many businesses obviously don't.
Source: LsaInsider
73% Of Consumers Think Customer Reviews Are More Vital Than Star And Number Ratings
Online review data make it clear individuals aren't pleased with scores alone.
Customer reviews make the statistics appear more authentic which is what the potential clients are searching for. Almost a 3rd of consumers say written reviews are the only function that makes them believe the sites' reviews are appropriate and helpful.
Source: Fan and Fuel
83% Of All Younger Shoppers Were Asked To Post A Review Recently
Of those invited, 80% of clients did give a review. In general, companies have asked 66% of all consumers to post a review on their company.
Source: Brightlocal
Almost All Consumers, Who Use Online Reviews, Read Them Early In The Purchasing Process
Let's say you wish to purchase a new vehicle and there are numerous models which fit your criteria. How do you select the very best one for you? Well, you read reviews.
With the help of other consumers, you quickly choose a model that works for you. That's how positive reviews transform customers into consumers.
Source: Consumer Affairs
Online Product Reviews About A Product Can Increase Its Conversion Rate By An Incredible 270 Percent
User review stats reveal the purchase likelihood for an item with five reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center