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67% Of Consumers Suggest Reviews Are A "Very Important" Factor When Selecting A Solution Provider
When clients need to choose a solution provider, reviews have a massive influence on their decision.
Source: DemandGenReport
Customer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples viewpoints before they ever trust what the producer states. The reason, makers' descriptions are essentially advertisements.
Source: Martech Zone
Favorable Reviews Encourage 68% Of Consumers To Choose Local Businesses
Considering that the large majority of customers check out reviews, you'd want yours to be appealing to new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
49 Percent Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Buying Decision
Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency also.
The share of customers, who take notice of the number of reviews is presently at 46%.
Source: Brightlocal
70 Percent Of Customers Choose To Learn About A Business Via Reviews And Articles, Rather Than Ads
Advertisements are all well and good, but it deserves trying a different approach too. Reviews are by far the best way to find the truth about a product or service.
Source: Statuslabs
Most Best Selling Products Have A Typical Score Of 4.2 To 4.7
You can't make everybody pleased, which is why perfect 5 star ratings are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star rankings. Sometimes a lower ranking really helps your overall rating.
According to customer rating statistics, conversion rates start to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics
Statistics reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to buy a new automobile and there are numerous models which fit your requirements. How do you pick the very best one for you? Well, you read reviews.
With the help of other customers, you manage to choose a model that works for you. That's how positive reviews convert customers into consumers.
Source: Consumer Affairs
61 Percent Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars
Generally two thirds of companies have good and exceptional ratings. Only 5% of companies have a ranking below three stars.
Source: Brightlocal
77% Of Individuals Don't Trust Reviews That Are Older Than 3 Months
Clients don't care how great your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.
It is for this reason that businesses should to be constantly asking for reviews.
Source: Statuslabs
If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Use A Service
This stat is among numerous that illustrate the importance of online scores. Now that news of customer complete satisfaction travels this fast, keeping your consumers delighted is more vital than ever.
57% of consumers have actually searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.
11 percent looked just for services with a perfect five star rating.
Source: Brightlocal
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Clients
24% of US buyers consider reviews as 'exceptionally influential'.
To illustrate the significance of online reviews and scores, did you understand that 81 percent of consumers will pay more for an item with reviews and those same customers are also happy to accept slower shipping times for such products.
Source: Turntonetworks
Over Half Of Customers Aged 25 To 34 Gave Reviews
According to Statista, the younger generations are surprisingly the more vocal ones.
Source: Statista
Online Item Reviews About An Item Can Increase Its Conversion Rate By A Whopping 270 Percent
User review stats show the purchase possibility for an item with five reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.
Today's consumers are wary and want the best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista