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89% Of Shoppers Choose To Read Reviews On Their Mobile Devices
Be it by means of an app or a mobile web browser, consumers choose to read reviews on their smart phones.
Source: Statista
Google Represents 57.5% Of All Reviews Worldwide
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
Here are the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
91% Of Millennials Trust In Online Reviews As Much As Family And Friends
Online review stats put consumers' reviews as the most reliable source of suggestions. Online reviews generally bring the exact same weight as suggestions from friends and family.
Source: Brightlocal
15% Of Consumers Don't Trust Businesses Without Having Online Reviews
No trust implies no interactions. 15 percent of potential customers will not even think about working with a company they can't find viewpoints about.
Source: Statuslabs
Online Product Reviews About A Product Can Amplify Its Conversion Rate By More Than 270 Percent
User review stats show the purchase likelihood for a product with five reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
77% Of Users Don't Trust Reviews That Are Older Than 3 Months
Clients don't care how excellent your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that companies ought to be constantly requesting reviews.
Source: Statuslabs
Many Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've visited a vendor. Online review trends reveal individuals choose to comment if they had a favorable experience, rather than a unfavorable or average one.
Source: Brightlocal
98 Percent Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website
Generally, 142 million consumers check out Yelp monthly. If you haven't declared your totally free Yelp business page, this is as excellent a time as any.
Source: RevLocal
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of United States Clients
24% of US shoppers consider reviews as 'exceptionally influential'.
To highlight the significance of online reviews and scores, did you know that 81 percent of customers will pay more for an item with reviews and those very same clients are also going to accept slower shipping times for such products.
Source: Turntonetworks
61 Percent Of Local Businesses Have A Typical Rating Of 4 To 5 Stars
Overall two-thirds of companies have excellent and awesome ratings. Just 5% of companies have a rating below 3 stars.
Source: Brightlocal
63.6% Of Consumers Check Out Google To Look For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.
When it comes to trust, these online review stats reveal the basic popularity of a site can only go so far.
Source: Review Trackers
Since They Want To Acquire An Item Or A Service And Want To Get The Truth About The Businesses Items And Services, 82% Of Customers Check Out Review Sites.
Review websites are locations that customers go to get the facts about a item, service or business . Due to the fact that they have already formed a buying decision, users come. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
30% Of Customers Feel Positive About A Business Which Responds To Online Reviews
Corresponding with your clients establishes trust. Even something as basic as responding to their reviews and comments can make them feel appreciated.
As you may anticipate, clients who feel this way are more willing to invest more money with a business.
Source: Statuslabs
60 Percent Of Consumers Consult Blog And Social Network Reviews On Their Mobile Phones Before Shopping
In-store shopping is affected substantially by blogs and reviews on social networks. With males being two times as likely to be affected than women.
Reviews and rating data reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias
73% Of Consumers Believe Customer Reviews Are More Important Than Star And Number Ratings
Online review data make it clear individuals aren't pleased with ratings alone.
Client reviews make the statistics appear more genuine which is what the would-be consumers are trying to find. Nearly a 3rd of consumers say written reviews are the only function that makes them believe the sites' reviews are relevant and beneficial.
Source: Fan and Fuel