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86% Of Customers Would Consider Writing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the cash they invest at your business. If you provide a great experience, they will want to share it.
Source: Brightlocal
Reviews Published On Twitter Can Grow Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Half Of All Millennial's "Always" Check Out Online Reviews For Businesses
More youthful individuals know the value of being informed. User-generated material has an indisputable effect on consumers.
If businesses stop to consider the power of client reviews over millennials, they will realize what they've been missing out on. Older individuals are various though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
Negative Reviews Can Boost Conversion By Up To 85 Percent
It sounds insane, but negative reviews can be a positive force for users to spend more time on your site. According to online review statistics, individuals spend more than five times as long on a website when they check out negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or faked reviews.
Source: Reevoo
Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can likewise influence our buying decisions.
According to social reviews data, Facebook impacts the majority of users' purchase choices.
If it has favorable reviews, Facebook reviews stats expose that 4 out of five users are more likely to trust a local business.
Source: RevLocal
60 Percent Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Devices Before Shopping
In-store shopping is affected substantially by blogs and reviews on social media. With men being twice as likely to be affected than ladies.
Reviews and ranking statistics reveal individuals value the opinion of peers more than any other content.
Source: Collective Bias
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
70% Of Customers Prefer To Discover A Business Through Articles And Reviews, Rather Than Advertisements
Advertisements are all well and good, but it deserves attempting a different approach also. Reviews are by far the best way to discover the truth about a product or service.
Source: Statuslabs
Because They Desire To Purchase A Service Or A Product And Desire To Get The Truth About The Businesses Items And Services, 82% Of Customers Visit Review Websites.
Users come because they have already formed a purchase decision. The bulk of them (89 percent) buy within a week of their visit.
Source: RevLocal
Customers Might Spend 31 Percent More With A Business That Has Excellent Reviews
Take note of this fact. The more detailed other users explain your services or product, the more cash you can charge and customer review stats reveal to us precisely just how much more.
Source: Martech Zone
USA Consumers View "Product Performance" To Be The Most Useful Detail In Product Reviews
They focus on different aspects of the shopping experience when people check out reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of USA consumers.
Source: Statista
89% Of Buyers Prefer To Read Reviews On Their Smartphones
Be it through an app or a mobile web browser, people young and old choose to read reviews on their mobile devices.
Source: Statista
Favorable Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses
Because the large bulk of customers check out reviews, you would want yours to be appealing to new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (quantity, variety, and so on) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
63.6% Of Customers Visit Google To Look For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.
When it comes to trust, these online review statistics reveal the basic popularity of a website can only go so far.
Source: Review Trackers