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If They Were Asked, 77% Of Clients Would Likely Post A Review
More than a 35% would post a review to educate others about their customer encounter and 24% would most likely direct their review to the business itself.
Over a 26% would be willing to post a review to assist other people with their decision making process.
Source: Podium
89% Of Buyers Like To Read Reviews On Their Mobile Phones
Be it by means of an app or a mobile browser, clients choose to read reviews on their phones.
Source: Statista
Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to buy a new car and there are a number of models which fit your requirements. How do you choose the best one for you? Well, you read online reviews.
With the help of other consumers, you manage to decide on a model that works for you. That's how positive reviews transform consumers into consumers.
Source: Consumer Affairs
83% Of All Young Customers Were Asked To Leave A Review Recently
Of those invited, 80% of consumers did leave a review. Overall, companies have actually asked 66% of all clients to post a review on their business.
Source: Brightlocal
74 Percent Of Local Companies Have At A Minimum, One Google Review
A single review is far from adequate to enhance your website's SERP ranking.
Looking at online ratings stats, we learnt that a business needs to have an average of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
Just 6 Percent Of Customers Don't Trust Consumer Reviews At All
According to customer review data, a whopping 19 percent of consumers constantly trust online reviews and never a make a purchase without reading reviews.
Source: Statista
91% Of Millennials Have Confidence In Online Reviews As Much As Friends And Family
Online review statistics position clients' reviews as the most trustworthy source of recommendations. Online reviews typically bring the very same weight as advice from loved ones.
Source: Brightlocal
53% Of Customers Expect Businesses To Reply Within A Week To Negative Reviews
Online review stats clarify that 63% of client reviews go on without a reaction. That's regrettable, since those businesses are losing clients that way.
Source: Review Trackers
More Than Half Of Individuals Aged 25 To 34 Submitted Reviews
According to Statista, the more youthful generations are purportedly the more opinionated ones.
Source: Statista
83 Percent Of Customers Don't Rely On Advertising
The conventional channels to reach clients aren't as prominent as they used to be. The majority of users who no longer trust ads pick to take notice of customers' suggestions online.
Source: Statuslabs
When Buying Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Influential Element
Data reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
70 Percent Of Consumers Choose To Discover A Business By Means Of Posts And Reviews, Instead Of Advertisements
Advertisements are all well and good, however it's worth trying a different approach as well. Reviews are without a doubt the best method to discover the truth about a product or service.
Source: Statuslabs
63.6% Of Consumers Check Out Google To Check For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.
When it comes to trust, these online review stats show the general appeal of a site can only go so far.
Source: Review Trackers