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Positive Reviews Motivate 68% Of Consumers To Choose Local Businesses
Since the large majority of consumers read reviews, you'd want yours to be appealing to brand-new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Reviews Published On Twitter Can Boost Revenues By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of United States Clients
24% of US consumers consider reviews as 'extremely influential'.
To show the importance of online reviews and scores, did you understand that 81% of customers will pay more for a product with reviews and those exact same customers are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
73% Of Consumers Think Client Reviews Are More Important Than Star And Number Scores
Online review stats make it clear people aren't pleased with ratings alone.
Written reviews make the stats appear more authentic which is what the would-be consumers are trying to find. Practically a 3rd of consumers say composed reviews are the only function that makes them believe the websites' reviews are appropriate and beneficial.
Source: Fan and Fuel
83% Of All Young Buyers Were Asked To Leave A Review Recently
Of those invited, 80% of clients did give a review. In general, companies have asked 66% of all customers to leave a review on their business.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company
The star ranking is the first thing customers see. Still, users take note of other aspects also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of US customers.
Source: Statista
53% Of Americans Consider Item Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and want the best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
Software Application Reviews Impact Over 98 Percent Of All Buyers
18% of software buyers consider reviews to be a vital factor in the purchase process. Software reviews have no impact whatsoever on only 2 percent of customers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
95% Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business travelers alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
89% Of Consumers Review A Businesses Reactions To Reviews
Not only do the majority of clients read the review replies, 30% of them hold them in high regard. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
53% Of Consumers Expect Companies To Reply Within A Week To Negative Reviews
Online review stats clarify that 63% of customer reviews remain without a reaction. That's regrettable, due to the fact that those companies are losing clients that way.
Source: Review Trackers
71% Of Millennials Search Consumer Reviews Of Professional Services
Over half of all individuals in need of a professional service turn to online reviews.
According to online reviews stats, 59% used online reviews to pick a physician or an attorney.
Young people (age 18-35) are even more inclined to work with a professional based upon online reviews. Only 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters