30% Of Clients Feel Comfortable With A Business Which Answers Online Reviews

Communicating with your customers builds their trust. Even something easy like reacting to their comments and reviews can make them feel valued.

As you might expect, customers who feel this way are happy to spend more money with a company.

Source: Statuslabs

Just 6 Percent Of Consumers Do Not Trust Client Reviews At All

According to customer review stats, a massive 19% of customers always trust online reviews and never ever a make a purchase without reading reviews first.

Source: Statista

Google Represents 57.5% Of All Reviews Across The Globe

Google is in the lead here, followed by Facebook as a far-off second.

These are the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

Online Product Reviews About An Item Can Raise Its Conversion Rate By A Staggering 270 Percent

User review statistics reveal the purchase likelihood for an item with five reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

70 Percent Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business

4 reviews may be too few. The majority of people read much more reviews to get a better idea of how the business is in fact doing. Do not depend on that figure alone.

Source: Brightlocal

91 Percent Of Millennials Turn To Online Reviews As Much As Loved Ones

Online review statistics position customers' reviews as the most reliable source of suggestions. Online reviews normally bring the same weight as advice from friends and family.

Source: Brightlocal

88% Of Executives Consider Reputation Risk As A Leading Business Problem

Reputation management statistics suggest a business's reputation does not affect just the customers. Prospective team members likewise look at scores and take a look at reviews.

Source: Deloitte

Almost All Consumers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you wish to buy a new automobile and there are several models which fit your requirements. How do you pick the best one for you? Well, you read the reviews.

With the help of other customers, you manage to decide on one that works for you. That's how favorable reviews convert consumers into customers.

Source: Consumer Affairs

Software Application Reviews Impact Over 98 Percent Of All Buyers

18% of software application buyers consider reviews to be a vital factor in the purchase procedure. Software reviews have no impact whatsoever on just 2% of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Reviews Shared On Twitter Can Help Increase Sales By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

70 Percent Of Customers Choose To Discover A Business By Means Of Reviews And Posts, Instead Of Ads

Ads are all well and good, but it's worth attempting a different approach too. Reviews are by far the best method to find the truth about a product or service.

Source: Statuslabs

67% Of Customers Suggest Reviews Are A "Very Important" Factor When Choosing A Solution Provider

When consumers have to pick a service provider, reviews have an enormous effect on their decision.

Source: DemandGenReport

77% Of Users Do Not Trust Reviews That Are Older Than Three Months

Clients don't care how good your service or product was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.

Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that businesses should to be continuously asking for reviews.

Source: Statuslabs

Over Half Of Consumers Aged 25 To 34 Wrote Reviews

According to Statista, the younger generations are clearly the more opinionated ones.

Source: Statista

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of USA Consumers

24% of US buyers consider reviews as 'very influential'.

To illustrate the importance of online reviews and rankings, did you know that 81% of consumers will pay more for an item with reviews and those exact same consumers are also going to accept slower shipping times for such products.

Source: Turntonetworks

Negative Reviews Can Improve Conversion By As Much As 85 Percent

It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your site. According to online review stats, individuals spend more than five times as long on a site when they read negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95% suspect censorship or faked reviews.

Source: Reevoo

Most Best-selling Items Have An Average Rating Of 4.2 To 4.7

You can't make everyone pleased, which is why perfect 5 star rankings are suspicious. Somebody always has a bit of a gripe. That's why it is unnatural to get perfect 5 star rankings. Sometimes a lower rating actually helps your overall score.

According to consumer rating statistics, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center