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Online Product Reviews About An Item Can Boost Its Conversion Rate By A Whopping 270%
User review statistics reveal the purchase likelihood for a product with five reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is currently the most popular social media which can also affect our purchasing preferences.
According to social reviews stats, Facebook impacts the majority of users' purchase choices.
Facebook reviews stats expose that four out of 5 users are more likely to trust a local business if it has favorable reviews.
Source: RevLocal
86 Percent Of Customers Would Think About Writing A Review For A Business
Your clients are your most important resource, and it's not just because of the cash they spend at your business. If you give them an excellent experience, they will want to share it.
Source: Brightlocal
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and want the best bang for their dollar. It's not surprising that that they consider checking out reviews as a big part of the buying decision.
Source: Statista
49% Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Buying Decision
Customers value not only the quality or nature of the reviews, however they consider their number and recency also.
The share of customers, who take notice of the variety of reviews is presently at 46%.
Source: Brightlocal
61% Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars
Overall two-thirds of companies have good and awesome ratings. Only 5% of businesses have a score below 3 stars.
Source: Brightlocal
15% Of People Don't Trust Businesses With No Online Reviews
No trust indicates no interactions. 15% of prospective consumers won't even consider doing business with a business they can't discover opinions about.
Source: Statuslabs
71% Of Millennials Browse Customer Reviews Of Professional Services
Over half of all individuals in need of an expert service turn to online reviews.
According to online reviews data, 59% utilized online reviews to choose an attorney or a physician.
Younger people (age 18-35) are much more inclined to employ an expert based upon online reviews. Only 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
91% Of Millennials Rely On Online Reviews As Much As Loved Ones
Online review stats place clients' reviews as the most credible source of recommendations. Online reviews usually bring the very same weight as recommendations from friends and family.
Source: Brightlocal
Only 44 Percent Of Local Companies Have Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of businesses actually utilize them.
Although we now understand why customer reviews are so powerful, a lot of businesses obviously do not.
Source: LsaInsider
30% Of Customers Feel Favorable To A Company Which Reacts To Online Reviews
Keeping in touch with your clients develops trust. Even something as basic as reacting to their comments and reviews can make them feel appreciated.
As you may anticipate, clients who feel this way are happy to invest more cash with a company.
Source: Statuslabs
89% Of Buyers Want To Read Reviews Using Their Mobile Devices
Be it by means of an app or a mobile internet browser, folks prefer to read reviews on their mobile phones.
Source: Statista
77% Of Customers Don't Trust Reviews That Are Older Than 3 Months
Customers don't care how good your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.
Consumers know businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.
It is for this reason that companies should to be constantly requesting reviews.
Source: Statuslabs
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of companies doubt the integrity of online reviews. Nonetheless, they understand the massive effect user rankings have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
98 Percent Of Yelp's Visitors Bought From A Business They Found On The Website
Generally, 142 million consumers check out Yelp every month. If you have not claimed your free Yelp business page, this is as great a time as any.
Source: RevLocal
83 Percent Of Consumers Do Not Trust Advertising
The traditional channels to reach consumers aren't as influential as they utilized to be. A lot of users who no longer trust advertisements select to focus on customers' recommendations online.
Source: Statuslabs