15% Of Customers Don't Trust Businesses Without Having Online Reviews

No trust implies no interactions. 15% of potential customers won't even think about doing business with a business they can't discover viewpoints about.

Source: Statuslabs

83% Of All Younger Buyers Were Invited To Leave A Review Recently

Of those asked, 80% of customers did give a review. Overall, businesses have asked 66% of all consumers to leave a review on their business.

Source: Brightlocal

More Than Half Of Clients Aged 25 To 34 Gave Reviews

According to Statista, the younger generations are clearly the more vocal ones.

Source: Statista

64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who check out client reviews, concur that it increases their purchasing confidence.

Companies utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

30% Of Consumers Feel Positive About A Company Which Responds To Online Reviews

Communicating with your consumers creates trust. Even something like responding to their remarks and reviews can make them feel appreciated.

As you might expect, clients who feel this way are more willing to invest more cash with a company.

Source: Statuslabs

88% Of Executives Regard Reputation Risk As A Top Business Concern

Reputation management statistics show a business's reputation doesn't affect simply the clients. Potential employees also take a look at rankings and read reviews.

Source: Deloitte

Many Popular Products Have A Typical Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. Somebody always has a bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. In some cases a lower score in fact helps your overall score.

According to customer rating stats, conversion rates begin to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

49 Percent Of Customers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, but they consider their number and recency as well.

The share of customers, who pay attention to the number of reviews is presently at 46%.

Source: Brightlocal

77% Of Clients Do Not Trust Reviews That Are Older Than Three Months

Clients don't care how great your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Customers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that businesses should to be continuously asking for reviews.

Source: Statuslabs

70% Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people read a lot more reviews to get an idea of how the business is really doing. Don't depend upon that figure alone.

Source: Brightlocal

60% Of Consumers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store shopping is affected significantly by blogs and reviews on social media. With males being two times as likely to be affected than ladies.

Reviews and rating statistics show people value the opinion of peers more than any other content.

Source: Collective Bias