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70 Percent Of Consumers Prefer To Learn About A Business Via Reviews And Posts, Rather Than Advertisements
Ads are all well and good, but it deserves trying a different approach also. Reviews are without a doubt the very best method to discover the truth about a service or product.
Source: Statuslabs
98% Of Yelp's Browsers Purchased From A Business They Found On The Website
Typically, 142 million customers go to Yelp every month. If you have not declared your complimentary Yelp business page, this is as excellent a time as any.
Source: RevLocal
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review stats show user-generated content can do miracles in terms of conversions.
A single review can have a massive impact on your business.
A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can provide an astonishing 44 percent increase.
Source: RevLocal
49 Percent Of Customers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision
Customers value not only the quality or nature of the reviews, but they consider their quantity and recency also.
The share of clients, who focus on the variety of reviews is presently at 46 percent.
Source: Brightlocal
95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services
Leisure and business travelers alike read reviews to form an opinion. Business travelers check out approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they read reviews 'always' or 'really frequently'.
Source: Trust You
89% Of Clients Want To Read Reviews Using Their Cell Phones
Be it through an app or a mobile web browser, folks prefer to read reviews on their mobile phones.
Source: Statista
Unfavorable Reviews Can Boost Conversion By As Much As 85 Percent
It sounds insane, but negative reviews can be a positive driver for users to devote more time on your site. According to online review data, people devote more than five times as long on a site when they check out negative reviews.
When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95% suspect censorship or fabricated reviews.
Source: Reevoo
When Purchasing Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Influential Aspect
Stats reveal that reviews were more helpful than Television advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
Customer Reviews On Products Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples viewpoints before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are essentially advertisements.
Source: Martech Zone
Reviews Published On Twitter Can Help Grow Sales By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
More Than Half Of Consumers Won't Use A Company If It Has Less Than A 4 Star Score
This stat is one of numerous that illustrate the significance of online scores. Now that news of customer fulfillment travels this fast, keeping your consumers pleased is more important than ever.
57% of consumers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.
11 percent looked just for services with a perfect five star score.
Source: Brightlocal
73% Of Consumers Think Written Reviews Are More Vital Than Star And Number Ratings
Online review stats make it clear people aren't satisfied with ratings alone.
Client reviews make the stats appear more authentic which is what the prospective clients are trying to find. Nearly a 3rd of consumers state written reviews are the only function that makes them think the websites' reviews are appropriate and helpful.
Source: Fan and Fuel
30% Of Consumers Feel Favorable To A Business Which Responds To Online Reviews
Corresponding with your clients creates trust. Even something like reacting to their reviews and remarks can make them feel valued.
As you may expect, clients who feel this way are more willing to spend more money with a business.
Source: Statuslabs