77% Of Clients Would Definitely Post A Review If They Were Asked

More than a 35% would leave a review to advise others about their consumer experience and 24% would undoubtedly direct their review to the business itself.

Over a 26% would want to leave a review to assist other individuals with their decision making process.

Source: Podium

Just 6% Of Consumers Don't Trust Customer Reviews At All

According to customer review data, a massive 19 percent of customers always rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

Clients Reading Reviews On A Mobile Device Are 127% More Likely To Purchase Than Desktop Users

Mobile users choose to get things done much faster. Purchasing decisions are made quickly.

Online reviews are obviously persuasive, yet marketers have not always come to appreciate the power of them.

Source: Martech Zone

95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services

Leisure and business travelers alike check out reviews to form an opinion. Business travelers check out approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they check out reviews 'always' or 'really frequently'.

Source: Trust You

United States Consumers View "Product Performance" To Be The Most Helpful Info In Product Reviews

When individuals read reviews, they focus on various aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of American consumers.

Source: Statista

Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can likewise affect our buying preferences.

According to social reviews stats, Facebook impacts more than half of users' purchase choices.

If it has positive reviews, Facebook reviews statistics expose that 4 out of 5 users are most likely to rely on a local business.

Source: RevLocal

Positive Reviews Encourage 68 Percent Of Customers To Use Local Businesses

Considering that the vast majority of customers read reviews, you'd want yours to be enticing to new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

15 Percent Of Customers Do Not Trust Businesses Without Online Reviews

No trust indicates no interactions. 15 percent of possible customers will not even consider working with a business they can't discover opinions about.

Source: Statuslabs

30% Of Consumers Feel Favorable To A Company Which Responds To Online Reviews

Keeping in touch with your consumers develops trust. Even something easy like responding to their reviews and remarks can make them feel valued.

As you might anticipate, customers who feel this way are ready to invest more cash with a company.

Source: Statuslabs

73% Of Customers Think Written Reviews Are More Important Than Star And Number Rankings

Online review data make it clear individuals aren't satisfied with scores alone.

Written reviews make the stats appear more authentic which is what the would-be customers are trying to find. Almost a 3rd of consumers state composed reviews are the only function that makes them think the sites' reviews are appropriate and useful.

Source: Fan and Fuel

88% Of Executives Consider Reputation Risk As A Top Business Problem

Reputation management stats suggest a business's reputation does not impact just the customers. Potential employees also take a look at rankings and take a look at reviews.

Source: Deloitte

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company

The star rating is the first thing consumers see. Still, users take note of other aspects also, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of American customers.

Source: Statista

77% Of Buyers Don't Rely On Reviews That Are Older Than 3 Months

Clients don't care how excellent your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.

Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that companies need to be constantly requesting reviews.

Source: Statuslabs

67% Of Consumers Report Reviews Are A "Extremely Important" Factor When Picking A Service Provider

When customers have to choose a solution provider, reviews have a huge influence on their decision.

Source: DemandGenReport

Customers Could Spend 31 Percent More With A Business That Has Terrific Reviews

Take note of this fact. The more detailed other users describe your services or product, the more money you can charge and consumer review stats reveal to us exactly just how much more.

Source: Martech Zone

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you wish to purchase a new vehicle and there are several models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.

With the help of other customers, you manage to choose a model that works for you. That's how favorable reviews convert customers into customers.

Source: Consumer Affairs

61 Percent Of Regional Businesses Have An Average Rating Of 4 To 5 Stars

Generally 2 out of 3 companies have excellent and great ratings. Only 5% of companies have a rating below three stars.

Source: Brightlocal

Google Accounts For 57.5 Percent Of All Reviews Worldwide

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

These are the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers