77% Of Clients Would Certainly Submit A Review If They Were Asked

More than a 35% would do it to educate others about their consumer encounter and 24% would certainly direct their review to the business itself.

Over a 26% would be willing to submit a review to assist other people with their decision making process.

Source: Podium

Favorable Reviews Encourage 68% Of Consumers To Use Local Businesses

Because the large majority of customers check out reviews, you'd want yours to be appealing to new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

72% Of Customers Won't Take Action Before They Read Some Reviews

Irrespective of how tempting your marketing is, you still need consumer reviews. There is no other way around it. Clients are still ready to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

Google Represents 57.5% Of All Reviews Around The World

Google is the clear winner as far as distribution goes, but they are not the only ones in the game.

Here's the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

88% Of Executives Consider Reputation Risk As A Leading Business Problem

Reputation management stats indicate a business's reputation doesn't affect simply the consumers. Potential team members likewise take a look at ratings and take a look at reviews.

Source: Deloitte

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization

The star score is the first thing customers see. Still, users take notice of other factors as well, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of US consumers.

Source: Statista

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Utilize An Organisation

This stat is one of many that illustrate the significance of online ratings. Now that news of customer fulfillment travels this fast, keeping your clients happy is more vital than ever.

57% of consumers have actually looked for companies with more than four stars in 2018, which is up from 48% in 2017.

11% looked only for companies with an ideal five star rating.

Source: Brightlocal

63.6% Of Consumers Visit Google To Check For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.

When it comes to trust, these online review stats reveal the general appeal of a site can just go so far.

Source: Review Trackers

89% Of Clients Prefer To Read Reviews Using Their Smartphones

Be it by means of an app or a mobile web browser, customers choose to read reviews on their mobile phones.

Source: Statista

73 Percent Of Customers Believe Written Reviews Are More Crucial Than Star And Number Rankings

Online review statistics make it clear individuals aren't satisfied with ratings alone.

Written reviews make the statistics appear more genuine which is what the prospective customers are trying to find. Nearly a third of customers say written reviews are the only feature that makes them believe the websites' reviews are appropriate and useful.

Source: Fan and Fuel

Many Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends show people prefer to comment if they had a favorable experience, instead of a average or negative one.

Source: Brightlocal