US Consumers View "Product Performance" To Be The Most Useful Detail In Product Reviews

When individuals check out reviews, they focus on different elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of USA clients.

Source: Statista

89% Of Clients Browse A Businesses Replies To Reviews

Not only do many clients check out the review replies, 30% of them value them highly. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

The Majority Of Customers Aged 25-34 Posted Reviews

According to Statista, the more youthful generations are evidently the more opinionated ones.

Source: Statista

89% Of Shoppers Prefer To Read Reviews On Their Mobile Phones

Be it through an app or a mobile web browser, consumers prefer to read reviews on their mobile devices.

Source: Statista

Online Product Reviews About An Item Can Increase Its Conversion Rate By More Than 270%

User review stats reveal the purchase possibility for a product with 5 reviews is 270% higher than the same item without reviews.

Source: Spiegel Research Center

Reviews Are The Third Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (amount, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

70% Of Customers Prefer To Discover A Business By Means Of Short Articles And Reviews, Rather Than Ads

Advertisements are all well and good, but it deserves attempting a different approach too. Reviews are by far the best method to find the truth about a service or product.

Source: Statuslabs

72 Percent Of Customers Won't Take Action Before They Check Out Some Reviews

Irrespective of how alluring your marketing is, you still need client reviews. There's no other way around it. Clients are still happy to hear you out, however they trust other people more.

Source: My Testimonial Engine

83 Percent Of Customers Don't Trust Advertising

The traditional channels to reach clients aren't as influential as they used to be. The majority of users who no longer trust advertisements choose to focus on clients' suggestions online.

Source: Statuslabs

30% Of Clients Feel Positive About A Company Which Responds To Online Reviews

Keeping in touch with your customers creates trust. Even something like reacting to their reviews and remarks can make them feel valued.

As you may expect, clients who feel this way are happy to spend more money with a business.

Source: Statuslabs

88% Of Executives Judge Reputation Risk As A Top Business Concern

Reputation management stats suggest a business's reputation doesn't affect simply the consumers. Prospective employees likewise take a look at ratings and read reviews.

Source: Deloitte

Because They Want To Buy A Product Or A Service And Want To Get The Truth About The Businesses Items And Services, 82 Percent Of Consumers Check Out Review Websites.

Users come because they have currently formed a purchase decision. The bulk of them (89 percent) buy within a week of their visit.

Source: RevLocal

86 Percent Of Consumers Would Think About Writing A Review For A Business

Your customers are your most important resource, and it's not only because of the cash they spend at your business. They will be willing to share it if you provide them an excellent experience.

Source: Brightlocal

Negative Reviews Can Improve Conversion By Up To 85%

It sounds insane, but negative reviews can be a positive force for users to devote more time on your site. According to online review data, individuals spend more than 5 times as long on a website when they read negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo

The Average Review Word Count Has Actually Gotten 65% Shorter Since 2010

Presently reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of tweet on twitter.

Source: Review Trackers

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Use A Service

This stat is one of lots of that show the importance of online ratings. Now that news of customer complete satisfaction travels this fast, keeping your clients happy is more crucial than ever.

57% of customers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.

11% looked just for businesses with an ideal five star score.

Source: Brightlocal