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71% Of Millennials Browse Consumer Reviews Of Expert Services
Majority of all individuals in need of an expert service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to pick a legal representative or a medical professional.
Young people (age 18-35) are much more likely to work with a professional based on online reviews. Just 19% of millennials will think about employing an attorney without any.
Source: Thomson Reuters
70 Percent Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business
4 reviews may be too few. Most people check out much more reviews to get an idea of how business is actually doing. Don't depend on that figure alone.
Source: Brightlocal
Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is currently the most popular social media which can also affect our purchasing decisions.
According to social media reviews data, Facebook affects over half of users' purchase choices.
If it has positive reviews, Facebook reviews stats expose that 4 out of five users are most likely to trust a local business.
Source: RevLocal
Favorable Reviews Encourage 68% Of Customers To Use Local Businesses
Considering that the huge bulk of customers check out reviews, you would want yours to be enticing to brand-new customers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
53% Of Consumers Expect Companies To Respond Within A Week To Unfavorable Reviews
Online review statistics show that 63% of client reviews stay without a reply. That's regrettable, due to the fact that those businesses are losing clients that way.
Source: Review Trackers
When Buying Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Factor
Statistics reveal that reviews were more helpful than TV ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
USA Consumers View "Product Performance" To Be The Most Useful Information In Product Reviews
When individuals check out reviews, they focus on different elements of the shopping experience. But according to online review stats, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of US consumers.
Source: Statista
61 Percent Of Regional Businesses Have An Average Score Of 4 To 5 Stars
Generally 2 out of 3 businesses have exceptional and good rankings. Only 5% of businesses have a ranking listed below three stars.
Source: Brightlocal
86 Percent Of Consumers Would Consider Composing A Review For A Business
Your consumers are your most important resource, and it's not just because of the cash they invest at your business. If you provide a good experience, they will be willing to share it.
Source: Brightlocal
89% Of Consumers Review A Companies Replies To Reviews
Not only do the majority of individuals read the review replies, 30% of them value them highly. Almost 96% read the replies to their own reviews.
Source: Brightlocal
A One Star Boost In Rating Can Lead To A 5% To 9% Boost In Business Revenue
Businesses that treat clients well generally prosper, review sites help make certain of that.
Source: Statuslabs
Online Product Reviews About An Item Can Boost Its Conversion Rate By More Than 270 Percent
User review stats reveal the purchase likelihood for an item with five reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
Many Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they've visited a vendor. Online review trends show people choose to comment if they had a favorable experience, rather than a average or unfavorable one.
Source: Brightlocal