60% Of Consumers Seek Advice From Blog And Social Media Reviews On Their Mobile Devices Before Shopping

In-store purchasing is affected substantially by blogs and reviews on social networks. With men being two times as likely to be influenced than ladies.

Reviews and ranking statistics reveal people value the opinion of peers more than any other content.

Source: Collective Bias

53% Of Customers Expect Companies To Respond Within A Week To Negative Reviews

Online review stats clarify that 63% of customer reviews stay without a reply. That's regrettable, due to the fact that those companies are losing customers that way.

Source: Review Trackers

Many Best-selling Products Have An Average Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to client rating stats, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

15% Of Customers Don't Trust Businesses With No Online Reviews

No trust suggests no interactions. 15% of potential consumers won't even consider doing business with a business they can't find viewpoints about.

Source: Statuslabs

70 Percent Of Customers Prefer To Learn About A Business Via Posts And Reviews, Rather Than Ads

Advertisements are all well and good, but it deserves trying a different approach too. Reviews are by far the best method to find the truth about a product or service.

Source: Statuslabs

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses doubt the integrity of online reviews. However, they understand the huge impact user scores have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

88% Of Executives Judge Reputation Risk As A Leading Business Problem

Reputation management stats show a business's reputation does not impact just the customers. Prospective team members likewise take a look at ratings and take a look at reviews.

Source: Deloitte

63.6% Of Consumers Go To Google To Read Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.

When it comes to trust, these online review statistics reveal the general popularity of a website can only go so far.

Source: Review Trackers

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company

The star score is the first thing customers see. Still, users focus on other factors also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of USA consumers.

Source: Statista

90 Percent Of Clients Need Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals say about very first impressions?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

Consider asking your visitors to compose one if you don't have reviews on your website.

Source: Martech Zone

67% Of Customers Admit Reviews Are A "Very Important" Factor When Picking A Solution Provider

Reviews have a huge effect on their decision when customers have to select a solution provider.

Source: DemandGenReport

Favorable Reviews Encourage 68% Of Customers To Use Local Businesses

Considering that the huge majority of customers check out reviews, you'd want yours to be inviting to brand-new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

70% Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people check out many more reviews to get a clear view of how the business is in fact doing. Do not depend on that figure alone.

Source: Brightlocal

86% Of Consumers Would Think About Composing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the cash they spend at your business. If you give them a good experience, they will be willing to share it.

Source: Brightlocal

Software Application Reviews Influence Over 98 Percent Of All Buyers

18% of software application buyers consider reviews to be an important factor in the purchase procedure. Software reviews have no effect whatsoever on only 2 percent of customers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to purchase a new vehicle and there are several models which fit your criteria. How do you choose the best one for you? Well, you read online reviews.

With the help of other customers, you manage to pick one that works for you. That's how favorable reviews transform customers into customers.

Source: Consumer Affairs