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15% Of Users Don't Trust Businesses Without Online Reviews
No trust indicates no interactions. 15% of potential clients won't even consider working with a business they can't find viewpoints about.
Source: Statuslabs
77% Of Clients Do Not Trust Reviews That Are Older Than Three Months
Customers don't care how good your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that businesses need to be constantly requesting reviews.
Source: Statuslabs
89% Of Clients Browse A Companies Reactions To Reviews
Not only do a lot of shoppers check out the review replies, 30% of them value them highly. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
88% Of Executives Consider Reputation Risk As A Leading Business Problem
Reputation management stats suggest a business's reputation doesn't impact simply the customers. Prospective employees also take a look at scores and take a look at reviews.
Source: Deloitte
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
The Average Review Length Has Actually Gotten 65% Shorter Since 2010
In the present day reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of a tweet.
Source: Review Trackers
86 Percent Of Customers Would Consider Writing A Review For A Business
Your consumers are your most important resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you provide them a good experience.
Source: Brightlocal
Favorable Reviews Encourage 68% Of Customers To Choose A Local Business
Given that the vast bulk of consumers check out reviews, you'd want yours to be appealing to new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
When Buying Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Aspect
Data reveal that reviews were more beneficial than Television ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who read customer reviews, agree that it increases their purchasing confidence.
Companies utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Only 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the significant review platforms are complimentary, a remarkably low number of companies really use them.
Although we now understand why client reviews are so powerful, a lot of businesses apparently don't.
Source: LsaInsider
83 Percent Of Customers Do Not Rely On Advertising
The traditional channels to reach consumers aren't as prominent as they used to be. Many users who no longer trust advertisements pick to take notice of consumers' recommendations online.
Source: Statuslabs
70 Percent Of Customers Prefer To Discover A Business Via Reviews And Articles, Rather Than Advertisements
Advertisements are all well and good, however it deserves attempting a different approach as well. Reviews are by far the best way to discover the truth about a product or service.
Source: Statuslabs
72% Of Customers Will Not Take Action Before They Check Out Some Reviews
No matter how captivating your marketing is, you still require client reviews. There is no way around it. Clients are still ready to hear you out, but they trust other people more.
Source: My Testimonial Engine
53 Percent Of Americans Consider Product Reviews And Rankings As The Most Important Part Of Online Shopping.
Today's buyers are smart and want the very best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the buying decision.
Source: Statista
60% Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping
In-store purchasing is influenced considerably by blogs and reviews on social media. With men being twice as likely to be influenced than women.
Reviews and ranking statistics show people value the viewpoint of peers more than any other content.
Source: Collective Bias
71% Of Millennials Browse Consumer Reviews Of Expert Services
Over half of all individuals in need of an expert service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to pick an attorney or a medical professional.
Young people (age 18-35) are even more likely to hire a professional based on online reviews. Just 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
Customer Reviews On Products Are Relied On Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples opinions before they ever trust what the producer states. The reason, producers' descriptions are basically advertisements.
Source: Martech Zone