A One Star Boost In Ranking Can Lead To A 5% To 9% Increase In Business Income

Businesses that treat customers honorably typically prosper, review websites help make certain of that.

Source: Statuslabs

Only 44 Percent Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of companies really make use of them.

Although we now understand why client reviews are so powerful, a lot of businesses apparently do not.

Source: LsaInsider

Customer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples viewpoints before they ever trust what the maker states. The reason, makers' descriptions are generally advertisements.

Source: Martech Zone

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More

We already touched upon the positive and negative reviews and their effect on consumers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are positive. People expect to see some negative reviews.

Source: Capterra

90% Of Buyers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people say about impressions, right?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

If you don't have reviews on your site, think about asking your visitors to write one.

Source: Martech Zone

Google Accounts For 57.5% Of All Reviews Around The Globe

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here's the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

88% Of Executives View Reputation Risk As A Top Business Problem

Reputation management statistics show a business's reputation doesn't impact just the clients. Prospective employees also take a look at rankings and read reviews.

Source: Deloitte

Buyers Checking Out Reviews On A Mobile Phone Are 127% More Likely To Buy Than Desktop Users

Mobile users prefer to get things done quicker. Therefore, purchasing decisions are made quickly.

Online reviews are obviously convincing, yet online marketers have not always come to value the power of them.

Source: Martech Zone

Over Half Of Shoppers Aged 25 To 34 Posted Reviews

According to Statista, the younger generations are plainly the more opinionated ones.

Source: Statista

The Majority Of Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends show people choose to comment if they had a positive experience, rather than a negative or average one.

Source: Brightlocal

91% Of Millennials Trust In Online Reviews As Much As Family And Friends

Online review stats place clients' reviews as the most credible source of suggestions. Online reviews usually carry the exact same weight as recommendations from friends and family.

Source: Brightlocal

83% Of All Younger Clients Were Asked To Leave A Review Recently

Of those invited, 80% of customers did give a review. In general, businesses have actually asked 66% of all clients to submit a review on their company.

Source: Brightlocal

70% Of Consumers Need To Read At Least Four Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people read many more reviews to get an idea of how the business is actually doing. Don't depend on that statistic alone.

Source: Brightlocal

If A Business Manages To Solve Problems Quickly And Efficiently, 95% Of Unhappy Consumers Will Return To A Business

Clients do not anticipate you to be perfect. They do expect you to fix things when they go wrong. If there's nothing else a business can do to fix an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Clients Might Invest 31% More With A Business That Has Great Reviews

Pay attention to this statistic. The more detailed other users describe your services or product, the more money you can charge and customer review stats show us exactly just how much more.

Source: Martech Zone

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business travelers alike read reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers. 59percent of all tourists report that they check out reviews 'always' or 'really often'.

Source: Trust You

83% Of Consumers Don't Trust Advertising

The standard channels to reach customers aren't as prominent as they used to be. Many users who no longer trust advertisements pick to focus on customers' suggestions online.

Source: Statuslabs