95% Of Unhappy Clients Will Return To A Company If A Business Makes An Effort To Fix Issues Rapidly And Efficiently

Consumers don't expect you to be perfect. They do anticipate you to deal with things when they go wrong. If there's absolutely nothing else a business can do to resolve a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Most Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they've visited a vendor. Online review trends show people choose to comment if they had a favorable experience, instead of a average or negative one.

Source: Brightlocal

A Single Business Review Can Raise Its Conversions By 10%

Online review stats reveal user-generated content can do miracles in terms of conversions.

A single review can have a massive influence on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can supply a mind-blowing 44 percent increase.

Source: RevLocal

70% Of Customers Prefer To Learn About A Business Through Reviews And Short Articles, Instead Of Advertisements

Ads are all well and good, but it's worth trying a different approach also. Reviews are without a doubt the best method to find the truth about a service or product.

Source: Statuslabs

95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Services

Leisure and business tourists alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Since They Want To Acquire A Service Or A Product And Want To Get The Facts About The Businesses Products And Services, 82% Of Customers Go To Review Sites.

Review sites are locations that people go to get the facts about a business, product and services . Users come since they have already formed a purchase decision. The majority of them (89%) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

74 Percent Of Local Businesses Have At Least One Google Review

A single review is far from sufficient to improve your site's SERP ranking.

Taking a look at online ratings data, we learnt that a business needs to have at least 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

91% Of Millennials Have Faith In Online Reviews As Much As Family And Friends

Online review statistics position customers' reviews as the most trustworthy source of suggestions. Online reviews generally bring the very same weight as suggestions from loved ones.

Source: Brightlocal

Negative Reviews Can Improve Conversion By As Much As 85 Percent

It sounds insane, but negative reviews can be a positive driver for users to spend more time on your site. According to online review statistics, individuals spend more than 5 times as long on a site when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

The Typical Review Word Count Has Actually Gotten 65% Shorter Since 2010

In recent years reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is proportionate to that of a twitter tweet.

Source: Review Trackers

49 Percent Of Customers Consider The Number Of Online Reviews As An Important Factor In Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency also.

The share of clients, who take notice of the number of reviews is presently at 46 percent.

Source: Brightlocal

64 Percent Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who check out client reviews, agree that it increases their purchasing confidence.

Companies utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

89% Of Consumers Choose To Read Reviews On Their Smart Devices

Be it through an app or a mobile browser, customers choose to read reviews on their phones.

Source: Statista

90% Of Visitors Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals say about first impressions?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

Consider asking your visitors to write one if you do not have reviews on your site.

Source: Martech Zone

86 Percent Of Customers Would Think About Composing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the cash they invest at your business. If you provide a great experience, they will be willing to share it.

Source: Brightlocal

77% Of Customers Do Not Trust Reviews That Are Older Than Three Months

Customers don't care how excellent your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies should to be constantly requesting reviews.

Source: Statuslabs

88% Of Americans Declared That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics

Data reveal that reviews were more helpful than TV advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

One-half Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses

Younger individuals understand the worth of being informed. User-generated material has an indisputable effect on consumers.

If businesses stop to consider the power of client reviews over millennials, they will recognize what they've been losing out on. Older people are various though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal