83% Of All Younger Customers Were Invited To Post A Review Recently

Of those invited, 80% of customers did submit a review. Overall, businesses have asked 66% of all clients to post a review on their company.

Source: Brightlocal

88% Of Executives View Reputation Risk As A Leading Business Issue

Reputation management statistics show a business's reputation doesn't impact simply the customers. Prospective team members also take a look at rankings and read reviews.

Source: Deloitte

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star score is the first thing consumers see. Still, users pay attention to other aspects also, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of United States consumers.

Source: Statista

70 Percent Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people read a lot more reviews to get a better idea of how the business is actually doing. Do not depend on that figure alone.

Source: Brightlocal

Consumer Reviews On Products Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples viewpoints before they ever trust what the maker states. The reason, producers' descriptions are essentially ads.

Source: Martech Zone

Favorable Reviews Motivate 68 Percent Of Consumers To Use A Local Business

Given that the huge majority of consumers check out reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

USA Shoppers Regard "Product Performance" To Be The Most Useful Info In Product Reviews

When people read reviews, they focus on various elements of the shopping experience. But according to online review stats, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of American consumers.

Source: Statista

A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Profits

Businesses that treat customers honorably generally flourish, review websites help make certain of that.

Source: Statuslabs

67% Of Customers Suggest Reviews Are A "Extremely Important" Factor When Picking A Service Provider

When clients need to select a service provider, reviews have an enormous influence on their decision.

Source: DemandGenReport

74% Of Regional Companies Have At Least One Google Review

One review is far from enough to enhance your website's SERP ranking.

Looking at online ratings statistics, we discovered that a company requires to have approximately 40 reviews before users "Award" it with a star.

Source: Brightlocal

77% Of Consumers Do Not Trust Reviews That Are Older Than Three Months

Consumers don't care how good your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that businesses need to be constantly requesting reviews.

Source: Statuslabs

90% Of Customers Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what individuals state about very first impressions?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

Consider asking your visitors to write one if you do not have reviews on your site.

Source: Martech Zone

The Majority Of Consumers Aged 25-34 Gave Reviews

According to Statista, the younger generations are surprisingly the more opinionated ones.

Source: Statista

88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices

Stats reveal that reviews were more successful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

89% Of Consumers Review A Businesses Responses To Reviews

Not only do most customers check out the review replies, 30% of them hold them in high regard. Practically 96% read the replies to their own reviews.

Source: Brightlocal