90 Percent Of Customers Need Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about first impressions, right?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

Consider asking your visitors to write one if you do not have reviews on your website.

Source: Martech Zone

71% Of Millennials Search Customer Reviews Of Professional Services

More than half of all people in need of an expert service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to choose an attorney or a physician.

Younger people (age 18-35) are much more likely to work with an expert based on online reviews. Only 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters

Since They Want To Buy An Item Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82% Of Customers Visit Review Sites.

Review sites are places that customers go to get the facts about a item, service or business . Users come since they have actually already formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

88% Of Executives View Reputation Risk As A Top Business Concern

Reputation management stats show a business's reputation does not affect simply the customers. Potential team members likewise take a look at rankings and read reviews.

Source: Deloitte

53% Of Customers Expect Companies To Answer Back Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of customer reviews remain without a reply. That's regrettable, since those businesses are losing clients that way.

Source: Review Trackers

89% Of Consumers Want To Read Reviews On Their Smart Devices

Be it through an app or a mobile internet browser, customers choose to read reviews on their mobile phones.

Source: Statista

Online Item Reviews About An Item Can Amplify Its Conversion Rate By More Than 270%

User review stats show the purchase likelihood for a product with five reviews is 270 percent higher than the same product without reviews.

Source: Spiegel Research Center

73% Of Customers Think Consumer Reviews Are More Vital Than Star And Number Rankings

Online review statistics make it clear individuals aren't satisfied with scores alone.

Customer reviews make the stats appear more authentic which is what the would-be consumers are trying to find. Nearly a 3rd of consumers state composed reviews are the only function that makes them think the sites' reviews are appropriate and beneficial.

Source: Fan and Fuel

Negative Reviews Can Increase Conversion By Up To 85 Percent

It sounds insane, however negative reviews can be a positive factor for users to devote more time on your website. According to online review data, people devote more than five times as long on a website when they read negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95% suspect censorship or faked reviews.

Source: Reevoo

The Typical Review Length Has Gotten 65% Much Shorter Since 2010

In the present day reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of tweet from twitter.

Source: Review Trackers

86% Of Consumers Would Think About Writing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the money they invest at your business. If you provide an excellent experience, they will be willing to share it.

Source: Brightlocal

The Majority Of Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've gone to a vendor. Online review trends reveal individuals prefer to comment if they had a favorable experience, rather than a negative or mediocre one.

Source: Brightlocal

98% Of Yelp's Visitors Bought From A Business They Discovered On The Website

Typically, 142 million customers check out Yelp monthly. This is as good a time as any if you haven't claimed your totally free Yelp business page.

Source: RevLocal

Google Represents 57.5% Of All Reviews Globally

Google is the clear winner as far as distribution goes, however they are not the only ones in the game.

Here are the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

Just 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of businesses actually utilize them.

Although we now know why customer reviews are so powerful, the majority of businesses apparently don't.

Source: LsaInsider

74% Of Regional Businesses Have At A Minimum, 1 Google Review

A single review is far from sufficient to enhance your website's SERP ranking.

Taking a look at online ratings data, we discovered that a company needs to have an average of 40 reviews before people "Award" it with a star.

Source: Brightlocal

A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Profits

Businesses that treat clients honorably generally flourish, review websites help ensure of that.

Source: Statuslabs

89% Of Clients Browse A Companies Feedback To Reviews

Not only do many individuals read the review replies, 30% of them hold them in high regard. Nearly 96% read the reactions to their own reviews.

Source: Brightlocal